ETC Mobility Mentor - Blount, Grainer, and Sevier Counties

Catholic Charities of East Tennessee (CCETN) has collaborated with the United Way of Greater Knoxville (UWGA) to provide support to Tennessee families with economic, social, and developmental vulnerabilities with the ultimate goal of self-sufficiency within 18-36 months. The East Tennessee Collaborative (ETC) Mobility Mentor will report to the CCETN Programs Leader and will receive additional guidance and supervision from the UWGA Mobility Mentor Lead.

Counties Covered Include: Blount, Grainger, Sevier

Job Responsibilities:

• Work in partnership with the ETC staff and partners to develop a relational, family-focused strategy with the outcome of increasing self-sufficiency, education, and economic mobility of families with children (in adherence to federal TANF goals)
• Assist in recruiting ETC program participants
• Carry a caseload of up to 25 families and provide holistic, family-focused services using Economic Mobility Pathways (EMPath)’s Bridge to Self-Sufficiency model
• Provide holistic, family-focused services using EMPath’s Bridge to Self‑Sufficiency model
• Work closely with families on their journey to self-sufficiency through coaching and goal setting
• Support families’ advancement in areas including health and wellness, financial literacy, education, workforce development, and other areas specific to individualized needs
• Conduct intake assessments and administer evaluations to monitor and document each family’s progress
• Keep thorough and organized documentation of caseload efforts and execute accurate data collection to ensure effective, data-driven program implementation
• Participate in and support UWGK Mobility Mentor Lead’s efforts to develop and facilitate programs and community groups to enhance families’ social capital
• Serve as an expert resource for participating families and nonprofit partners on barriers to completing goals relating to housing, finances, career, education, childcare, healthcare, etc
• Ensure fidelity to the ETC’s contracted services, models of care coordination, and compliance with all state grant regulations and requirements
• Work with the ETC’s EMPath trainers to engage in ongoing professional development
• Willingness to report on work aspects and analyze efforts for continuous improvement

Job Requirements:

• Must be able to move objects weighing up to 25 lbs.
• Must hold a valid driver license and maintain a clean driving record
• Must travel to clients homes and feel comfortable providing services in client homes
• Must pass all background screenings
• Must work independently and be self-motivated
• Must maintain any training and certification requirements
• Must support the teachings of the Catholic Church and embody our organization’s mission and culture through behavior and daily interactions

Job Qualifications:

• Bachelor’s degree with relevant work, volunteer experience and or lived experience relevant to this role required
• Master’s degree preferred
• 3 years’ experience working with low-income families
• Microsoft Office proficiency
• Ability to build long-term relationships with participating families
• Humility and sensitivity in working with individuals representing various needs, abilities, and racial, ethnic, and socioeconomic backgrounds
• Competence with database entry and computer/technology systems
• Basic knowledge of resource access and coordinating services
• Flexibility to respond appropriately to fluid and evolving program environments
• Willingness to report on work aspects and analyze efforts for continuous improvement
• Comfortability with ongoing supervision, peer coaching, shadowing, and feedback
• Ability to travel between program sites and other places in the Greater Knoxville Area to meet participants and partners, access resources, etc.

Job Type: Full-time

Pay: $23.37 - $25.48 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: Hybrid remote in Knoxville, TN 37917

Salary : $23 - $25