What are the responsibilities and job description for the Case Manager - Good Shepherd Shelter position at Catholic Charities of LA?
Job Description
Job Description
The Good Shepherd Shelter a program of Catholic Charities of Los Angeles is the first domestic violence shelter in Los Angeles, CA. The Good Shepherd Shelter provides a safe, nurturing environment in which mothers and their children can heal, reawaken their dignity and self-confidence, and learn the skills that will help them stop the cycle of domestic violence.
Summary
Serves clients through counseling, advocacy, and guidance. Assesses clients; needs and counsels them in regard to achieving their personal goals; develops and carries out care plan for clients and answers their inquiries.
Coordinates delivery of services by making referrals including referrals for financial assistance to clients in need of emergency food, shelter, clothing, rental assistance, transportation, medical, and special needs. Serves as advocate with government agencies to obtain public assistance. Reassess clients to determine if services are progressing according to plan. Participates in outreach programs; represents Program / Region at community meetings. Helps prepare necessary reports, requisitions, and statistics. May supervise volunteers.
Essential Duties and Responsibilities
- Coordinates delivery of services by making referrals including referrals for financial assistance to clients in need of emergency food, shelter, clothing, rental assistance, transportation, medical, and special needs.
- Serves as advocate with government agencies to obtain public assistance.
- Reassess clients to determine if services are progressing according to plan.
- Participates in outreach programs; represents Program / Region at community meetings.
- Helps prepare necessary reports, requisitions and statistics.
- Provides regular evaluation of client programs to ensure satisfactory progress.
- Supervise volunteer and intake personnel providing client services.
- Promotes continuous quality improvement and service delivery that is aligned with the Agency’s mission.
- Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
- Performs related duties as required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and / or Experience
Bachelor’s degree preferred; completion of two years of college required plus one to three years of related experience required.
Knowledge, Skills and Abilities
Knowledge :
Skills and Abilities :
Computer Skills
To perform this job successfully, an individual should have knowledge of Database software; Internet software; Project Management software; Spreadsheet software and Word Processing software.
Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee’s needs. Benefits are effective the first of the month following 30 days of employment.
