Director of Information Technology

Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California that operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.

The person in this role will direct information technology staff to provide technical solutions to the enhancement of the department s automation process thereby increasing work productivity and at the same time improving compliance with system security and accounting internal control.

They will direct the analysis of user requirements, procedures, and accounting data collection and processing problems to improve computer systems. Design new IT solutions, modify, enhance or adapt existing systems and integrate new features or improvements, all with the aim of improving accounting efficiency and productivity, without causing deficiency to system security and internal control.

This job is fully onsite

Responsibilities:

• Deploys and maintains remote desktop connection environment that functions as the backbone for all users.
• Installs, updates and administers an Exchange email environment.
• Demonstrates the ability to design and implement security policies and procedures to secure network environment from external threats, combining both hardware and software solutions.
• Designs and deploys network and user backup solutions.
• Evaluates multisite hardware connectivity issues.
• Provides support to users.
• Designs procedures, processes and systems to certify compliance with contract or funding requirements.
• Designs, installs and maintains VOIP phone system.
• Cost effectively manages internal and external resources.
• Negotiates contracts and service agreements.
• Ability to effectively interface with all members of the organization.
• Performs related duties as required.

Qualifications:

• Bachelor s degree preferred with ten (10) to fifteen (15) years of experience managing computer infrastructure.
• Advanced knowledge and proficiency in computer hardware, software design and testing.
• Proficient in Microsoft operating systems and all Microsoft Application.
• Knowledge of effective end user needs assessment and providing solutions.
• Knowledge of principles and practices of organization and administration.
• Knowledge of organizational policies and procedures.
• Critical thinking uses logic and reasoning to identify strengths and weaknesses of alternative solutions.
• Active listener, gives full attention to what other people say, takes time to understand the points being made.
• Effective speaker, able to convey information effectively.
• Problem sensitivity, ability to know when something is wrong or is likely to go wrong with the system.
• Deductive reasoning applies general rules to specific problems to produce answers that make sense.
• Inductive reasoning combines pieces of information to form general rules or conclusions.
• Ability to organize and meet goals as targeted.
• Excellent interpersonal skills working with Software providers and end users.
• Ability to deal with confidential matters.
• A strong work ethic and a team player.
• Plans short and long range activities.
• Communicates effectively in written and oral form.
• Develops and maintains effective working relationships.
• Uses independent judgment and initiative.

Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee s needs. Benefits are effective the first of the month following 30 days of employment.

• Medical, Dental & Vision
• Life Insurance
• Retirement Plan to include 401a/employer contribution only and 403(b)
• Flexible Spending Account
• Health Care Spending Account Reimbursement accounts (HAS)
• Vacation days 15 days per year
• Sick time 10 days per year
• Short and Long Term Disability
• 13 holidays per year for regular f/t & p/t employees
• Public Service Loan Forgiveness
• Cell Phones for those working in Shelters or with Clients outside of the office
• Employee Recognition - Annual Staff Appreciation Day Event
• Free Parking