What are the responsibilities and job description for the Food Pantry Supervisor (Bilingual) position at Catholic Charities Of Southern Nevada?
About Catholic Charities of Southern Nevada
Since 1941, the mission of Catholic Charities of Southern Nevada has been to serve those in need — the most vulnerable — regardless of race, religion or creed. This leading community resource offers help and hope with dignity as it strives to meet the diverse needs of men, women and children in Southern Nevada. Through the generosity of foundations, grants, organizations and individual donors, Catholic Charities operates 16 programs providing support to more than 4,500 people daily and encompassing four core areas: Family Services, Food Services, Immigration and Refugee Services and Homeless and Housing Services. Catholic Charities also operates the largest Meals on Wheels program and Emergency Shelter Services in Southern Nevada. For additional information, please visit CatholicCharities.com.
Position Summary: The position assists with the day-to-day operations of Catholic Charities of Southern Nevada’s Food Division (Food Pantry and back up to Lied Dining) The Food Service Supervisor will focus on cultivating and consistently reinforcing the Guest Service culture anchored with dignity and respect for all Guests, Volunteers and Staff.
Essential Responsibilities:
- Provides premier customer service, including greeting guests and answering their questions
- Instruct clients on the protocol of amounts of food allowed
- Assist with unloading product from trucks and organizes stock room
- Receive daily shipments and community donations
- Ensure that product is within date and displayed properly
- Operate back room equipment, including pallet jack (electric and manual), baler and compactor
- Assist with assignments of Volunteers
- Report any Maintenance issues to the area supervisor
- Responsible for check out and bagging procedures
- Work in all areas of the food division as needed (Food Pantry, Dining Room )
- Clean cases, tables and shelves, mop and sweep the floor, stock rooms and walk in units
- Protect all confidential information, company property and electronic data. Comply with safety rules
- Participate in all dining special events and sponsored meals on holidays and special occasions as needed
- Other related duties as directed
Knowledge, Skills and Abilities:
- Able to read, write and do simple math problems
- Excellent Organizational and time management skills
- Working knowledge of available community services to meet client needs.
- Knowledge of all Agency policies, including safety.
- Customer service experience highly preferred
- Ability to readily communicate with guests and co –workers and co-workers
- Capable of diffusing difficult situations with a desired positive outcome.
- Possesses a valid Clark County health card.
- Flexible schedule to work after regular business hours, weekends and holidays.
Qualifications:
- High School Diploma
- Two years of customer service experience in working with a diverse population required; two years in supervisor capacity preferred
- Bilingual ( Spanish) required
Physical Requirements:
- Ability to operate and use office equipment, especially computer, keyboard and mouse.
- Ability to lift up to 55 lbs., push up to 200 pounds on a push cart, and enter walks ins -10 degrees with or without assistance
- Ability to stand for duration of shift, walk frequently, bend, and reach to a height of 6 feet with or without assistance. Employees will be required to stand, sit, walk, lift, reach, push, pull, grasp and navigate safely within all environments commonly found within the Food Services Department.
This position pays $20.00 per hour.
Catholic Charities of Southern Nevada offers an excellent benefits package, including insurance benefits, paid time off, and retirement plan.
CCSN is a drug free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment.
Salary : $20