WIC Clerk (Bilingual in Spanish) - Henderson Office

About Catholic Charities of Southern Nevada
Since 1941, the mission of Catholic Charities of Southern Nevada has been to serve those in need — the most vulnerable — regardless of race, religion or creed. This leading community resource offers help and hope with dignity as it strives to meet the diverse needs of men, women and children in Southern Nevada. Through the generosity of foundations, grants, organizations and individual donors, Catholic Charities operates 16 programs providing support to more than 4,500 people daily and encompassing four core areas: Family Services, Food Services, Immigration and Refugee Services and Homeless and Housing Services. Catholic Charities also operates the largest Meals on Wheels program and Emergency Shelter Services in Southern Nevada. For additional information, please visit CatholicCharities.com.

Position Summary:

The WIC Clerk performs a variety of clerical duties necessary for implementation and daily operation of the WIC program. Works with staff to provide assistance to qualified women, infants and children. Performs job duties in compliance with CCSN policy and procedures as well as WIC Program requirements.

Essential Responsibilities:

• Open office for operations.
• Ensure front office and waiting room are orderly and clean (toys sanitized daily).
• Greet/address all clients and no clients are left unattended or waiting unnecessarily.
• Collect participant’s documents required by State WIC Policy for eligibility.
• Prepare file/chart for each new participant.
• Execute chart for CPAs, Nutritionist and Breast Feeding Coordinator.
• Answer phones and regularly check phone messages, schedule appointments, make remainder calls.
• Call participants for no- shows daily and ensure that file backs are completed daily.
• Complete current logs, verification of certifications, transfers, complaints, application list, and all other required forms.
• Maintain Chonolist (daily schedule application) and submit at the end of each day.
• Pull files for the week ahead (5 days)
• Terminate participants (follow State policy: 60 days)
• Complete closing procedures at the end of work day.
• Responsible to follow separation of duties following the State Policy and Procedures
• Protect all confidential information, company property and electronic data. Comply with safety rules.
• Other related duties as directed.

Knowledge, Skills and Abilities:

• Able to work with diversity of cultures and manage duties under pressure.
• Possess excellent oral and written communication.
• Sound judgment to ability to work autonomously.
• Prioritize work and meet necessary deadlines; ability to multi-task.
• Proficiency in computers and software including Microsoft Office.

Qualifications:

• GED or High School Diploma. Two years of work experience in non-profit agency preferred.
• Flexible schedule to work after hours and weekends, as necessary.
• Bilingual in Spanish strongly preferred.
• Must have reliable transportation.

Physical Requirements

• Primarily works in office environment, but will also work throughout the agency

• Ability to sit at desk and/or computer for several hours of routine office work. Ability to use computer, keyboard and mouse as well as view work on computer monitor. Ability to continuously walk and stand in clinic environment throughout the shift if needed.

• Ability to communicate with co-workers and clients
• Ability to continuously sit and/or stand. Ability to climb stairs as needed.
• Regularly lifts 20 pounds; may occasionally lift up to 50 pounds.

This position pays $15.00 per hour.

Catholic Charities of Southern Nevada offers an excellent benefits package including insurance benefits, paid time off and retirement plan.

CCSN is a drug free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment.