Case Aide Domestic Violence

1. Handles a wide array of administrative tasks to ensure compliance with agency/programmatic policies and procedures, professional standards, external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations;
2. Accurately and timely updates client files and program databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations;
3. Handles all client complaints as well as crisis situations in consultation with their supervisory chain, in compliance with Agency/Programmatic policies and procedures and treats each case with sensitivity and expedience;
4. Recognizes unsafe or potentially unsafe situations in order to take appropriate action to ensure safety at all times. Immediately communicates with chain-of-command when safety concerns arise. Responsible for implementing and enforcing all established safety procedures;
5. Monitors residents' activities including child parent interactions/child care arrangements and overnights, particularly curfews and bed times and documents such activities, as required;
6. Oversees menu planning, meal preparation, and the completion of cleaning chores and follows up, as needed;
7. Accurately logs, stores, and tracks all in-kind donations;
8. Must maintain a flexible schedule to work evenings, weekends, and/or holidays, as needed;
9. Completes all required trainings;
10. Works on special projects, as assigned.

XKneel and move from sitting, bending, kneeling or standing multiple times a day.
XPush and pull objects up to 25 pounds.
XClimb up and down up to 3 flights of stairs at a time.
XLift up to 25 pounds.
Additional Requirements:

Other Requirements Comply with program and/or Agency requirements related to (check all that apply).
XBackground check, including any program specific requirements.
Physical examination
TB Testing
Drug Testing
Driver's License and reliable transportation
Agency-specified automobile insurance
Additional Requirements:

Immediate Supervisor: Bi-Lingual Center Director
Directly Supervises: N/A
Indirectly Supervises: N/A

Education and Experience Requirements:
Relevant Education:
Preferred: High School
Minimum: GED

Relevant Experience:
Preferred: N/A
Minimum: N/A

Certification/Licensure:
Preferred: N/A
Minimum: N/A