What are the responsibilities and job description for the RRH Gal Supervisor position at Catholic Charities Of The Archdiocese?
Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.
The Supervisor, Case Management is responsible for the supervision of designated Case Manager positions in the Stable Homes Program and Rapid Rehousing Program (COVID), coordinating/updating referral services, and providing input regarding complex cases. Also responsible for ensuring client files are maintained in accordance with agency policies and reporting program metrics.
What you Deliver
- Ensures precise and accurate documentation of case management services, including client files and entries into the program databases.
- Provides guidance and supervision of Case Managers. Monitor performance, provides training and development.
- Supervision of designated Case Manager positions to include regular staffing sessions to discuss client issues and progress, and input regarding particularly complex cases.
- Coordinates with a variety of internal and external stakeholders, as necessary, to meet program needs and avoid duplications of services.
- Provides community resource referral updates to Case Managers.
- Performs other duties as assigned.
The Expertise We're Looking For
- Associate Degree
- Two (2) years of experience in a social service setting or similar setting
- One (1) year of experience in a leadership role
- Valid Texas Drivers License
The Skills and Assets You Bring, and More
- Experience conducting outreach and presentations
- Flexible and effective team player, able to adapt to changes and a busy workplace environment
- Knowledge and experience with housing issues and available resources
- Experience and knowledge with the challenges of and resources for those at-risk of homelessness
- Knowledge of homelessness and related issues, and poverty-related issues
- Ability to work with diverse communities
- Excellent organizational skills and an ability to self-motivate
- Excellent written/verbal communication and people skills
- Intermediate knowledge of MS Office: Word, Excel, Outlook and navigating the Intranet
- Ability to work under pressure, address multiple priorities and meet deadlines
- Ability to identify key issues in problem solving and implement effective and creative solutions
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Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.
The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.
