What are the responsibilities and job description for the Assistant Director, Immigration Legal Services position at Catholic Charities Southwestern Ohio?
FLSA STATUS: Exempt
DEPARTMENT: Immigration Legal Services
REPORTS TO: Director, Immigration Legal Services
SUPERVISORY: Yes
LOCATION: Cincinnati/MidPointe Office
DATE: March 2025
Position Summary:
The Assistant Director of Immigration Legal Services supports the ILS team through administrative and programmatic supports that ensure smooth and effective service delivery, data management, and compliance. The Assistant Director supervises the immigration advocate staff and ILS volunteers. This role does not include legal supervision; oversight and review of immigration advocates and volunteers’ legal work will remain the responsibility of staff attorneys.
Essential Job Functions:
- Oversee the intake process, ensuring prospective clients are screened in a timely and effective manner.
- Participate in the program funding process, including grant writing and funder reports. Keep track of reporting deadlines for grants and other funders and ensure reports are completed in a timely and complete manner.
- Administrative supervision of immigration advocates and volunteers, manage schedules, timecards, and annual performance reviews in consultation with staff attorneys.
- Work with the director to develop and implement departmental policies and procedures that promote effective and efficient service delivery.
- Serve on the Continuous Quality Improvement committee, which promotes effective service delivery agency wide.
- Collect monthly departmental data, including outputs and outcomes for the agency operations report.
- Ensure client satisfaction surveys are administered and reported in a timely manner, at least twice a year.
- Lead departmental quarterly chart review process and report results to the manager of quality and performance.
- Assist with screening and interviewing of potential candidates for open positions within the department.
- Uphold the agency’s mission statement.
- Other duties as assigned.
Supervisory Responsibilities:
Immigration advocates and ILS volunteers
Required Qualifications and Skills:
- Bachelor’s degree required, or equivalent work experience
- Excellent oral and written communication skills in English
- Good analytical skills to make decisions in the best interest of the clients and the agency.
- Experience working with diverse teams and clients.
- High level of proficiency in computer-based case management systems and Microsoft Office Suite, especially Excel.
Preferred Qualifications and Skills:
- Experience and knowledge of immigration law; willingness to pursue Department of Justice (DOJ) Accreditation.
- Experience in a supervisor role.
Organizational Responsibility:
Employees of Catholic Charities of Southwestern Ohio will have knowledge or the Catholic faith, a willingness to work for a Catholic, faith-based agency and adhere to the policies of Catholic Charities. Employees will not publicly oppose the teachings of the Catholic Faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdioceses of Cincinnati or the demonstration or writing including the use of social media or other digital technologies.
Work Environment:
Typical office environment with exposure to excessive noise or adverse environmental issues.
Physical Demands:
Must be able to meet the following physical requirements with or without reasonable accommodation:
- Use hands to manipulate, handle, feel, and control items or equipment;
- Talk to other employees and clients and hear them;
- See and be able to read, write, and interpret written documents; and,
- Occasionally lift and move objects weighing up to 15 pounds.
