Demo

Patient Access Specialist Business Office MACC MHB

Catholic Health Service
Orchard, NY Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/4/2025

Salary : 17.91-24.22 USD

Facility : Mercy Ambulatory Care Center

Shift : Shift 2

Status : Full Time FTE : 1.000000

Bargaining Unit : CWA Local 1133

Exempt from Overtime : Exempt : No

Work Schedule : Evenings with Weekend and Holiday Rotation

Hours :

3 : 00 PM-11 : 00 PM M-F with rotating weekends.

Summary :

The Patient Access Specialist is the "front line" Hospital / System liaison with customers, i.e.; patients, physicians, other hospital departments and offsite facilities and registers patients for all in and out patient services. The Patient Access Specialist is charged with the responsibility to provide access for patients to the Hospital / System while ensuring the Hospital or Offsite Facilities fulfill its registration, business and administrative requirements related to each patient encounter.

Responsibilities :

EDUCATION / EXPERIENCE

High School Graduate or Equivalent

Minimum one (1) year hospital registration or administrative experience (i.e. Medical Assistant, Patient Service Specialist, Secretary, Unit Clerk) in a healthcare setting required.

If no applicants have one (1) year hospital registration or administrative (i.e. Medical Assistant, Patient Service Specialist, Secretary, Unit Clerk) experience in a healthcare setting, applicants meeting the following criteria will be considered next :

EDUCATION / EXPERIENCE

High School Graduate or Equivalent

Six (6) months to one (1) year hospital registration or administrative experience (i.e. Medical Assistant, Patient Service Specialist, Secretary, Unit Clerk) in a healthcare setting required.

KNOWLEDGE, SKILL AND ABILITY

Familiarity with Medical Terminology; such as ICD-9 & ICD-10, Current Procedural Terminology (CPT) Codes preferred

Medical Necessity ABN regulations preferred

General office skills, including but not limited to computer / keyboarding, ability to type at least 30 wpm, and demonstrated computer proficiency required.

Familiarity with insurance plans; such as Medicare, Medicaid, private & commercial insurance preferred.

Familiarity with eligibility tools preferred; such as Healthenet, Omnipro / Connex, EPACES, and other web-based tools.

Possesses excellent / effective communication / interpersonal skills

Organizational skills, attention to detail and follow through a must

Has the ability to maintain composure when interacting with a wide variety of customers and situations

Highly motivated and willing to contribute skills and ideas for the overall improvement of the department

Must be flexible and effective in a fast paced / changing healthcare environment

Able to multitask

WORKING CONDITIONS :

Physically, the employee must demonstrate sufficient hand and finger dexterity for the keyboarding / word processing skills required.

Must also possess the stamina for sitting, standing or walking for prolonged periods of time.

Must be able to physically maneuver registration equipment efficiently.

REQNUMBER : 34423

Salary : $18 - $24

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