Office Manager Primary Care Neighborhood Health Center MSMH

Salary: 54,483.00-81,705.00 USD

Facility: Mount St Marys Neighborhood HC

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days

Hours

8:00am-4:00pm, M-F

Summary

The Office Manager oversees and is responsible for the daily practice management of operations, associate relations, customer services and financial management for medical office practice(s). The Office Manager facilitates an environment that promotes best practice, coordination of services and improvement in patient outcomes. The Office Manager is responsible for driving staff and provider engagement, patient satisfaction and a culture of safety. Responsibilities include the supervision, direction, coordination and support of the clinic staff. Responsible for clerical, housekeeping, maintenance and purchasing functions as related to direct patient care and office workflow. Maintains established departmental policies and procedures, objectives, quality assurance programs, safety, environmental and infection control standards.

Responsibilities

EDUCATION

• Associate's degree or equivalent from two-year college or technical school required
• BA or BS Degree with a minimum (2) years Medical Practice Management experience preferred
• In lieu of above degrees, will accept a minimum of three (3) to five (5) years of Medical Practice Management experience required
  
  

Experience

• One (1) to three (3) Years medical office management
• Experience in CPT & ICD--10 Coding knowledge and medical terminology required
• Management experience required
• Electronic Health Record experience required
• Prior experience with computerized scheduling applications a plus
  
  

KNOWLEDGE, SKILL AND ABILITY

• Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred
• Strong knowledge of Medical Billing & Third party payer requirements
• Computer proficiency in Microsoft Office
• Ability to adapt to various software applications as necessary
• Prior experience with computerized scheduling applications a plus
• Strong Verbal & Written Communication skills
• Strong knowledge of medical office terminology, technology and operations
• General knowledge of HIPAA Privacy and Security rules
• Thorough knowledge of Human Resource Policies and Regulations
• Ability to establish and maintain an effective working relationship with all related parties
• Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives, physicians, and satellite offices
• Can adapt to changing circumstances
• Ability to communicate effectively both verbally and in writing with all related parties
• Strong telephone communication skills
• Demonstrated computer skills and related software & technology including: printers and other peripheral devices and MS Office Suite
• Ability to navigate and retrieve data from an electronic Health Information Management system
• Ability to utilize the Internet to send email and conduct basic research
• Basic keyboarding skills with a minimum typing proficiency of 30 wpm
• Possesses strong organizational and time management skills
• Project Management skills
• Leadership capabilities