System Sr. Director, Security

Catholic Health is one of Long Island’s finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island.

At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes – to every patient, every time.

We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island's Top Workplace!

This position reports to the Senior Vice President of Real Estate Development & Facilities and will be accountable for directing all efforts to develop, monitor and maintain Catholic Health’s public safety while supporting exceptional patient experience.  The position will be responsible for overseeing all safety and security related service contracts and work collaboratively with all entity stakeholders supporting safety, security, emergency services and risk.

The System Sr. Director, Security will serve as an executive-level strategist and a key member of the operations senior leadership team, they will partner with system and entity leadership and staff to fully standardize safety and security processes into CHS policy, operations, and capital planning. The System Sr. Director, Security will foster within Catholic Health a highly skilled, cohesive, and empowered group of security professionals who will support Catholic Health’s vision to consistently provide the best healthcare delivery experience for all patients and staff.

The System Sr. Director, Security is a key member of the operations senior leadership team responsible for the development, implementation, and monitoring of a comprehensive public safety and security program for Catholic Health System which includes six hospital campuses, corporate office spaces and multiple ambulatory and leased locations. This position will develop system-wide guidelines and standards as well as oversee programs and procedures to provide a safe, secure, and welcoming environment for patients, visitors and employees that complies with applicable standards.  As System Sr. Director, Security, this individual will provide the expertise, guidance and support to entity dedicated security directors.

Duties and Responsibilities:

• Develop, implement, and maintain a comprehensive strategic security management plan with safety and security policies and procedures to protect patients, staff, visitors, and property.
• Responsible for the badge standardization rollout across all hospital locations.  Lead multi-departmental teams to ensure badge policies, procedures and access rights are standards.  Work in close collaboration with human resources and other clinical departments to ensure processes developed are consistent across all entities to ensure Catholic Health brand identity remains intact.
• Assures patient, employee safety and security, and visitor access in accordance with institutional policies and procedures and governmental/accreditation regulations.
• Ensure public safety and security-related compliance with applicable standards from The Joint Commission, NYSDOH, CMS, NFPA, EPA, OSHA or other relevant regulatory agencies and prepare CH facilities for inspection or survey.
• Implement and monitor safety, security and emergency management programs in collaboration with emergency management and other key functional areas of the incident command structure for the system.

• Assess current programs and develop and support the implementation of hospital-wide training programs for all employees, such as, Security Awareness, Workplace Violence, de-escalation, Active Shooter, etc.
• Work with Emergency Management to coordinate presentations and in-service training with the Department of Human Resources, other department staff members and outside agencies, including the Suffolk County Police Department, Nassau County Police Department, local emergency service volunteers and other state and federal partners, as applicable.
• Facilitate development of minimum training required standards for all hospital public safety officers and prepare and conduct orientation and training classes for hospital Security officers.   Develop a culture of ongoing training and support for all security directors and lead efforts to ensure ongoing education and training of security personnel in the performance of their duties is conducted. 
• Develop a multi-year security capital improvement plan and guidelines in support of security facility hardening based upon risk assessments and highest needs.
• Determine staffing patterns, qualifications of workforce and security hardening needs throughout the health system to ensure the most efficient and effective use of personnel
• Serve as corporate liaison with local, state, and federal law enforcement and public safety officials.
• Respond to emergencies as appropriate. Develop and maintain strong relationships with senior leaders, first responders, Emergency Management, County policy, and other state and federal partners
• Conduct criminal and incident investigations by questioning staff, patients, and suspects adhering to Medical System and generally accepted confidentiality practices while maintaining a customer-oriented approach
• Implement strategies to reduce the risk of workplace violence through security procedures, staff education, leadership of and participation in committees, and the use of current systems.

• Recommend and oversee department operating budget and manages resources according to approved budget. Monitor departmental expenditures to assure fiscal responsibility and accountability.
• Conduct physical security inspections and identify strategies to improve the protection of patients, staff, visitors, and property. Make recommendations for placement and installation of new technologies and equipment
• Ensure all security directors across the organization are overseeing the reporting of all security incidents in a consistent manner and providing this information to appropriate committees and stakeholders.
• Based upon information available, analyze statistics, and identify trends and opportunities for public safety program improvements.

Position Requirements and Qualifications

• Completion of a CPI (Crisis Prevention Institute) course on Non-Violent Crisis Intervention is required within one year of hire or placement into the position
• International Association for Healthcare Security and Safety (IAHSS) certification as Certified Healthcare Protection Administrator (CHPA) OR International Association for Healthcare Security & Safety Supervisor within one year of hire or placement into position

Education:

Bachelor’s degree in Criminal Justice, Public Administration, Healthcare Administration,

or other related field required, Advanced degree preferred, but not required.

Skills:

• Possess a demonstrated knowledge of applicable state laws, quality control techniques, productivity management and improvement, negotiation techniques and work standards.
• Display a knowledge of security standards associated with NYSDOH, The Joint Commission, and OSHA guidelines is highly preferred.
• Possess demonstrated problem-solving skills, resourcefulness, creativity, and timeliness related to analyzing and resolving security problems and implementing new programs related to increased departmental administrative operating efficiency.
• Possess demonstrated ability to remain calm and disciplined during a crisis situation. Ability to assist in de-escalating situations with conflict and strong emotions.
• Possess demonstrated ability to work as part of a team in a collaborative setting and an ability to set personal and strategic goals.              
• Exhibit excellent supervisory and leadership skills and experience with developing a high-performing security team.
• Possess demonstrated ability to provide leadership to staff and to build the trust and respect of staff, colleagues, external contacts, and other management team members.
• Possess exceptional interpersonal, written and verbal communication skills to work effectively with all levels of system personnel and external agencies.
• Possess basic computer skills and proficiency in conducting data analysis and reporting statistics.
• Comply and understand the Ethical and Religious Directives of Catholic Health.

Experience:

Minimum of 7-10 years of experience in public safety, security management, or a related field, with experience working in a healthcare setting preferred.  Experience must include 3-5 years of management experience and demonstrated leadership of large security Workforces preferred.  In depth experience working to support facilities or campuses which include areas 24/7 dynamic occupancy Preferred.  Experience overseeing secure environments which include clients with behavioral health diagnosis a plus.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.

Salary : $200,000 - $250,000