What are the responsibilities and job description for the Catholic Hospice | Account Executive position at Catholic Hospice?
Summary & Objective
The Account Executive is a professional sales consultant who is responsible for developing and maintaining relationships with physicians, physician office staff, social workers, and case managers to educate community contacts and elevate understanding of home health services.
Job Description
Account Executive-Home Health
Classification
Exempt
Knowledge & Experience Requirements
Bachelor’s degree in business, marketing, or related field or equivalent combination of education and experience.
2-3 years outreach, professional relations, home health marketing / sales experience or related field required.
3 years clinical / healthcare expertise in HH / ALF / NH / ILF / Hospital setting preferred.
Ability to develop sales strategies and achieve sales goals
Must have knowledge of computer office / clinical software.
Must be able to read, write and understand the English language.
Strong communication and interpersonal skills
Essential Functions
Acts as a consultant to our referral sources to educate them about Catholic Home Health Services and access to our care
Proactively analyzes business trends and constructs appropriate growth plans within their territory.
Develop and implement marketing strategies to maximize the productivity and increase census.
Timely Documentation of all customer profile information and activities in CRM system
Consistently visits referral sources to educate about Home Health services.
Establish and maintain effective partnerships across organizational boundaries (hospitals, physician’s offices, senior retirement communities, skilled nursing facilities, assisted living facilities) to share information improve agency goals and leverage capabilities.
Ability to respond to diverse referral sources regarding questions pertaining to Home Health services.
Work collaboratively with Associate Director of Business Development, Director of Business Development and Executive Director, Admissions team and develop and integrate marketing strategies into the admission process.
Facilitate seamless transfer of patient to agency by working with referral sources to obtain required documentation
Travels throughout South Florida and expand territory as business needs dictate
Other Duties
Organizes meetings with referral sources to provide educational information on Catholic Home Health services as well as on any other topic requested.
Functions as a Catholic Home Health, Inc. representative at various tradeshows, meetings and community functions.
Communicate with referral sources about appointments, MD orders, time frames for admission, and overcome any other barriers that may preclude us from a prompt and efficient admission.
Ability to interact with the public and other employees in a positive manner and promote cooperative working environment.
Attend various meetings as requested with minimal advanced notice.
Maintain your required licenses, certifications and mandatory skill updates.
Comply with all policies, local, state and federal laws and regulations.
Provide other duties of other team members.
Perform other duties as assigned.
The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time
EEOC
CHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Acknowledgment
I have read this position description and fully understand the requirements set forth there in, and that my job performance evaluation will be based on this job description. I further understand that my employment is at-will and may be terminated at-will by myself or the facility.
