What are the responsibilities and job description for the Emergency Room Registrar position at Catholic Medical Center?
Who You Are:
Catholic Medical Center is seeking a detail-oriented and professional Patient Registration Representative to join our team. You are is responsible for registration of patients entering the emergency department and other areas of the hospital for outpatient services. You have the ability to gather all demographic and insurance data and input it into medical software. Your commitment to excellent customer service and adherence to confidentiality and privacy standards ensures that patients receive the best care and attention.
What You'll Do:
- Accurately gather, verify, and input patient demographic and insurance information into the medical software at registration points or bedside.
- Check for prior medical records to minimize duplication of patient charts.
- Obtain and process all necessary registration forms, consents, and assignments of benefits.
- Scan and properly organize identification and insurance documents in the system.
- Provide federally mandated information to patients (e.g., Patient Rights, Advance Care Directives).
- Complete Medicare Secondary Payer Questionnaires and handle downtime procedures during system outages.
- Understand various insurance types and ensure accurate data entry to support the Revenue Cycle.
- Answer phone calls promptly and assist or redirect patients as necessary.
What You'll Bring:
- High school diploma or GED.
- Minimum of one year's experience in a healthcare or insurance setting.
- Basic computer proficiency and knowledge of medical terminology.
- Strong adherence to patient confidentiality and HIPAA regulations.
- Exceptional communication skills and a focus on customer service.
Who we are:
Catholic Medical Center ("CMC") is a nonprofit, regional health system committed to delivering the highest quality and most advanced healthcare to patients across New Hampshire. CMC is the home of the nationally-renowned New England Heart & Vascular Institute, rated among the top cardiovascular programs in the country. We are driven by our mission to offer health, healing, and hope to every individual who seeks our care, and we live by our values of Respect, Integrity, Compassion, and Commitment. CMC is proud to be named to the Forbes list of America's Best-in-State Employers for two consecutive years. This prestigious award is presented by Forbes and Statista, Inc., and is based on 2.1 million employer recommendations from employees working for companies with more than 500 employees in the United States. With our award-winning clinical programs, primary care network and dedication to community, CMC is fostering a healthier New Hampshire, every day.
Catholic Medical Center is an equal opportunity employer and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
