Office Work Order Coordinator

Introduction

Do you want to join an organization that invests in you as an Office Work Order Coordinator? At Catholic Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Catholic Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Office Work Order Coordinator like you to be a part of our team.

Job Summary and Qualifications

POSITION SUMMARY:

Manages and performs general and diversified duties for the Directors of Facilities Management, Environmental Services, Clinical Engineering, and associated subcommittee Chairs.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Under the direct supervision of the Directors of Facilities Management, Environmental Services, and Clinical Engineering, and within organizational policies and procedures, the incumbent performs the following functions;

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  Reviews, verifies content, and processes work requests received by the work request/CMMS system, and by telephone. Assigns routine, preventative, and emergency work requests to appropriate technicians and/or department supervisors. Dispatches by telephone, radio or pager appropriate maintenance technicians, including contracted vendors as applicable.

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  Enters and maintains work order data into the work request/CMMS system, and generates reports a requested/needed.

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  Gathers and organizes information from a variety of sources to assist professional staff in the administration of Joint Commission Environment of Care and Life Safety programs, including but not limited to; utility management, hazardous waste disposal, preventive maintenance, and equipment management.

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  Manages the office functions of the Departments of Facilities Management, Environmental Services, and Clinical Engineering. Serves as first point of contact for visitors and vendors, arranges for badges and keys, responds to requests for information, maintains office systems, prepares correspondence, and monitors logs of items requiring actions. Create memoranda, policies, departmental manuals, and forms. Performs data entry, word processing, filing and photocopying duties. Collects, opens, screens, and disseminates incoming mail. Prepares outgoing mail.

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  Manages departmental payroll information and employee weekend/holiday/on-call schedules. Assists the department Directors in rolling out and tracking benefits and programs for individuals within the department, including but not limited to uniforms, training, safety appointments, and the like. Supervises assigned data entry personnel, who might be from other departments on light duty, or volunteers. Provides training as necessary.

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  Maintains financial and budget information needed for effective operation of a department. Tracks and posts invoices and purchase orders within the hospital computerized system, and tracks expenditures in a variety of accounts within the department. Provides reports and information for budgetary purposes.

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  Coordinates parts ordering and receiving, as well as the processing and tracking of service contracts. Processes all invoices for materials and services received by the department, preparing appropriate receiving reports and obtaining authorization to pay the invoices. Investigates and reconciles discrepancies in invoices. Forwards all invoices with appropriate documentation to the business office for processing.

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  Schedules meetings, prepares agendas, attends and records minutes as directed and assigned. Distributes Facilities, Environmental Services, and Clinical Engineering information to appropriate personnel throughout the hospital and off site departments.

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  Attends educational programs and in-services to enhance knowledge/skills required to support the Facilities Management, Environmental Services, and Clinical Engineering program.

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  Participates in appropriate role in disasters, fire drills, fires and other emergency situations. Responsible for complying with and enforcing all established and departmental policies and procedures.

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  Performs similar or related duties as required or directed.

What qualifications you will need:

Education:

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  High School Diploma required.

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  Associates Degree preferred.

Experience:

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  A minimum of two (2) years in a secretarial position within a hospital/healthcare setting.

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  Preference given to Facilities/Maintenance and/or Joint Commission experience.

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  Experience with Microsoft Office.

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  Proficiency with Word and Excel required.

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  Working knowledge of PowerPoint and Computerized Maintenance Management Systems (CMMS) preferred.

Catholic Medical Center (CMC)is an acute-care hospital owned by HCA Healthcare, and a regional health system based in Manchester, New Hampshire, with a commitment to delivering the highest quality and most advanced healthcare to patients across the state.

Catholic Medical Center is one of the largest health systems in New Hampshire, with 330 licensed beds and over 2,000 staff members who care for more than 180,000 patients each year. HCA Healthcare operates four hospitals, three freestanding emergency rooms, an ambulatory surgery center, an urgent care center, and 46 physician practices in the state. We employ 554 physicians, provide $15.8 million in uncompensated care, and contribute $43.8 million in taxes annually in New Hampshire. Our other facilities in the state include Portsmouth Regional Hospital, Parkland Medical Center, and Frisbie Memorial Hospital, as well as emergency rooms located in Seabrook, Dover, and Plaistow.

Home to the renowned New England Heart & Vascular Institute, CMC is recognized for being the first in the state to perform several advanced cardiovascular procedures.

Our birthing unit, The Mom’s Place, was the first in the country with a couplet care neonatal unit. The Women's Wellness & Fertility Center excels in obstetrical and gynecological care, promoting fertility through the FertilityCare™ System and NaProTECHNOLOGY. Our accredited Breast Care Center was the first in the state to utilize breast angiography and SAVI SCOUT® localization.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Office Work Order Coordinator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.