What are the responsibilities and job description for the Patient Service Representative - Gastroenterology position at Catholic Medical Center?
Who You Are:
You are a dedicated and detail-oriented professional with a passion for providing exceptional patient care and support. You thrive in a fast-paced environment, can multitask effectively, and possess strong communication skills. You take pride in your ability to interact compassionately with patients while maintaining the highest standards of confidentiality and compliance.
What You'll Do:
- Manage front desk operations, including greeting and registering patients.
- Process daily charge tickets and maintain provider schedules.
- Verify patient information, including demographics and insurance status.
- Handle incoming calls, take messages, and address patient inquiries.
- Document interactions accurately in patient charts and assist with referrals.
- Collect payments and support patient discharge procedures.
- Organize and maintain patient records, ensuring compliance with HIPAA regulations.
- Assist in training new employees on office functions and best practices.
What You'll Bring:
- High school diploma or equivalent.
- 2-3 years of experience in a healthcare setting with clerical and administrative responsibilities.
- Strong multitasking and prioritization abilities.
- Excellent interpersonal skills for effective communication with patients and staff.
- Familiarity with medical billing, coding (ICD-9, CPT), and insurance procedures.
- Proficiency in computer operations and basic math skills.
- Ability to handle confidential information with discretion.
Who We Are:
Catholic Medical Center ("CMC") is a nonprofit, regional health system committed to delivering the highest quality and most advanced healthcare to patients across New Hampshire. CMC is the home of the nationally renowned New England Heart & Vascular Institute, rated among the top cardiovascular programs in the country.
We are driven by our mission to offer health, healing, and hope to every individual who seeks our care, and we live by our values of Respect, Integrity, Compassion, and Commitment.
CMC is proud to be named to the Forbes list of America's Best-in-State Employers for two consecutive years. This prestigious award is presented by Forbes and Statista, Inc., based on 2.1 million employer recommendations from employees working for companies with more than 500 employees in the United States.
With our award-winning clinical programs, primary care network, and dedication to community, CMC is fostering a healthier New Hampshire every day.
Catholic Medical Center is an equal opportunity employer, and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
