What are the responsibilities and job description for the Service Office Assistant / Claims Processor position at Catholic Mutual Group?
Catholic Mutual Group (CMG) was established in 1889 and is recognized as the leading provider of property and liability coverage and related services for the Catholic Church in the United States and Canada. We have an exciting opportunity available for a Service Office Assistant/Claims Processor in our San Bernardino, CA location.
The person in this position will provide exceptional customer service, general administrative duties in support of the Claims/Risk Manager, assist the Claims/Risk Manager in claims processing functions, and will adjust claims of lesser value and complexity. Duties include answering incoming calls, processing mail, copying/scanning documents, preparing reports and correspondence, drafting certificates of coverage in a timely and accurate manner, maintaining an accurate recording and calendaring system for risk management inspections, assisting the Claims/Risk Manager in claim processing functions, as delegated. Duties also include adjusting claims in a timely and professional manner, utilizing claims procedure manuals, and advising the Claim/Risk Manager of any potential risk problems. The ability to multi-task, maintain confidentiality, and work well independently is a must. This position is intended to provide interested candidates the opportunity to develop and advance property and liability insurance claim investigation, evaluation, and resolution skills.
This position requires excellent oral and written communication skills, attention to detail, organizational skills, typing skills, and public relation skills. Requirements of this position include a high school diploma, and a minimum of two years insurance background. The completion of, or enrollment in, basic insurance courses such as IIA General Insurance is preferred. Proficiency with Microsoft Office including Word, Excel, Access, PowerPoint, and Outlook is required.
Benefits include a competitive salary, paid holidays and generous vacation and sick accruals, a 403(b) plan with company match, paid life and AD&D insurance at five times the annual salary, long-term disability leave, paid job-related continuing education, and an excellent medical/vision/dental group insurance plan.
Pay range for this position: $25.65 per hour to $30.17 per hour. This is a 35-hour work week, 7 hours per day Monday – Friday, and is a fully in-office position.
Catholic Mutual Group is an equal opportunity employer.
Salary : $26 - $30
