What are the responsibilities and job description for the Guest Experience Manager position at CAVA?
Company Description
At CAVA, we strive to bring heart, health, and humanity to food every day. For more information, visit cava.com/careers, follow us on social media @CAVA, and find your closest CAVA location at cava.com/locations.
Role Description
This is a full-time on-site role for a Guest Experience Manager located in Tampa, FL. The Guest Experience Manager will be responsible for ensuring customer satisfaction, effective communication, providing exceptional customer service, training staff, and enhancing the overall guest experience.
Qualifications
- Customer Satisfaction, Customer Service, and Guest Experience skills
- Strong communication skills
- Experience in training and development
- Ability to create a positive guest experience
- Excellent interpersonal skills
- Previous experience in hospitality or food service industry
- Leadership and team management abilities
- Bachelor's degree in Hospitality Management or related field is a plus
