Air and Ocean Import Agent

Import Agent (Ocean & Air)

Cavalier Logistics is seeking a full-time Customs Entry Writer to join our import team. The Customs Entry Writer is responsible for processing documentation required by US Customs and Border Protection for entry of goods into the US on behalf of importers. Industry experience is required, and compensation will depend upon that experience.

Responsibilities include, but are not limited to:

• Provide impeccable customer service
• Maintain and keep current all customs compliance documentation
• Perform track and trace functions with carriers and ports.
• Monitoring detention and demurrage cutoffs, escalating to management when necessary.
• Arrange both delivery and the invoicing of the import account for services rendered
• Mandatory daily correspondence with overseas and domestic agents, as well as airlines, steamship lines, and co-loaders
• Work closely with other departments to deliver high level of service to customers.
• Perform other duties as assigned
• Report all issues to customers and management affecting clearance and delivery in a timely manner in writing or verbally
• Reporting freight discrepancies to management
• Ensure that all files contain all necessary document copies
• Must be able to pass a background check

Required Skills:

• Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations and partner government agency requirements
• Solid knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws
• Ability to work with demanding deadlines
• Excellent communication skills, both verbal and written
• Ability to work independently as well as part of a team
• Must be detail oriented, thorough and accurate. Must have proven analytical and problem-solving skills
• Ability to establish priorities and accomplish multiple tasks, must be organized
• Strong PC skills including fast, accurate typing skills
• Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter
• Must be able to pass a background check

Education:

Minimum high school diploma or GED

Previous Experience:

2-years of experience required

Benefits & Compensation:

• Competitive Compensation – Depends on Experience
• Health Insurance
• Dental & Vision Insurance
• Life Insurance
• 401(k)
• Employee Assistance Program