What are the responsibilities and job description for the Male Locker Room SPA Attendant position at Cavallo Point?
Monitor the guest use of facilities, making sure that guests do not endanger themselves with overuse of facilities (i.e., Steam room, meditation pool, whirlpools)
Ensures that facilities are kept impeccably neat and clean, and in safe condition at all times, notifying a Supervisor/Manager immediately when facilities need servicing/repairing
Responsible for the replenishment of locker room products as directed by Supervisor/Manager
Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to a Supervisor/Manager immediately
Is aware at all times who is in the Locker rooms
Notifies a Supervisor/Manager immediately if there is suspicious behavior that may put staff or guests in danger
Adheres to Cavallo Point values for guest and staff member interaction
Takes ownership of guest’s problems or complaints and refers situations to a Supervisor/Manager if unable to fully satisfy the guest
Rotates stock and perishables as set down by management
Performs opening duties (when scheduled); including but not limited to, preparing flavored water for locker rooms and public guest areas. Making sure that all guest amenities are completely stocked with enough supplies to meet the business demands of the day.
Performs closing duties (when scheduled); including, but not limited to, sanitizing all flip flops, restocking locker room amenities.
Assists GSA’s and GSA Specialists with guest tours, food orders and other related guest service issues.
Sincere and warm interaction with all guests including consistent eye contact with a smile
Follow and deliver 5 Star services’ standards, delighting guests by anticipating their needs
Monitor the guest use of facilities, making sure that guests do not endanger themselves with overuse of facilities (i.e., Steam room, meditation pool, whirlpools)
Ensures that facilities are kept impeccably neat and clean, and in safe condition at all times, notifying a Supervisor/Manager immediately when facilities need servicing/repairing
Responsible for the replenishment of locker room products as directed by Supervisor/Manager
Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to a Supervisor/Manager immediately
Is aware at all times who is in the Locker rooms
Notifies a Supervisor/Manager immediately if there is suspicious behavior that may put staff or guests in danger
Adheres to Cavallo Point values for guest and staff member interaction
Takes ownership of guest’s problems or complaints and refers situations to a Supervisor/Manager if unable to fully satisfy the guest
Rotates stock and perishables as set down by management
Performs opening duties (when scheduled); including but not limited to, preparing flavored water for locker rooms and public guest areas. Making sure that all guest amenities are completely stocked with enough supplies to meet the business demands of the day.
Performs closing duties (when scheduled); including, but not limited to, sanitizing all flip flops, restocking locker room amenities.
Assists GSA’s and GSA Specialists with guest tours, food orders and other related guest service issues.
Sincere and warm interaction with all guests including consistent eye contact with a smile
Follow and deliver 5 Star services’ standards, delighting guests by anticipating their needs
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