Network and Support Administrator

Job Description

Job Description

Salary : $35,000-$45,000

Network and Support Administrator

The Network and Support Administrator works under the supervision of the IT Manager

and is responsible for assisting the IT Manager in supporting the IT infrastructure and

serves as the Lead Support Technician.

Responsibilities

Serve as the lead for all technical support for all end users.

Supervise the workflow and performance of the Computer Support Technicians.

Provide support for hardware, software, web based applications, and communications

to end users.

Evaluate and make recommendations for IT infrastructure design and operation.

Provide recommendations on the purchasing of hardware / software.

Maintain and install hardware and software (including but not limited to PCs, laptops,

printers and other peripherals, phones, and wiring.)

Monitor and maintain the security of the network (including but not limited to stored data

and end user devices.)

Maintain and update systems on the network (including but not limited to firewalls,

wireless, email, endpoint protection, and servers) keeping downtime to a minimum.

Develop and maintain current expertise in software, operating systems, network

equipment, etc.

Some travel may be required.

Knowledge, Abilities and Skills

Knowledge of server and network infrastructure

Understanding of local and wide area networks including subnets and routing

Knowledge of general PC maintenance with the ability to evaluate, diagnose and correct

software / hardware problems

Knowledge of common networking concepts :

TCP / IP, DNS, DHCP, VPN, web / email servers, wireless networks, etc.

Efficient with Windows Operating Systems and Microsoft Office

Understanding of Linux

Experience with telephone systems

Education / Experience

Three to Five years in computer applications or related area; Bachelors degree in

Computer Science or related field is recommended.

Salary : $35,000 - $45,000