What are the responsibilities and job description for the Service Advisor position at Cavender Buick GMC West?
Job description
The Cavender Family has been selling and servicing cars and trucks in San Antonio and South Texas for over 80 years. Today the Cavender name is associated with 8 separate dealership facilities selling Buick, Cadillac, Chevrolet, GMC, Jaguar, Land Rover, and Ford brands. The Slogan “Where the name Cavender is on the door, there is a Cavender on the floor.” Certainly, applies today. Each Cavender acts as not only the dealer, but general manager as well. It is not unusual to be greeted by one of the Cavenders in the showroom or on the service drive. At Cavender you are always treated like part of the family. Confidence is Cavenders
Cavenders is an equal opportunity employer
Service Advisor Responsibilities:
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly report all vehicle symptoms as described by the customer
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Explain all completed work and charges to customers
Service Advisor Requirements:
- Proven record of achieving exceptional Customer Satisfaction
- High School Diploma/GED is required
- Previous customer service experience
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- Must be willing to submit to a background check and drug screen prior to employment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Direct sales: 1 year (Preferred)
- CDK: 1 year (Preferred)
- service advisor: 1 year (Preferred)
