What are the responsibilities and job description for the Service Technician (RRC Repair) position at Cavotec?
Cavotec is a leading cleantech company that designs and delivers connection and electrification solutions to enable the decarbonization of ports and industrial applications. Backed by more than 40 years of experience, our systems ensure safe, efficient and sustainable operations for a wide variety of customers and applications worldwide.
Summary:
- Provide professional repairs for Cavotec customers by performing in-house troubleshooting, repairs and maintenance on Radio Remote Controls (RRC).
The Role:
- Determine causes of operating errors and provide problem solving in a timely and efficient manner, to develop customer satisfaction.
- Providing remote telephone support in a professional manner through solution-oriented communications.
- Coordinate with engineering, project management, spare parts and management groups to resolve problems.
- Provide written reports on activities carried out and complete all required documentation in a timely manner.
- Prepare quotes for repair cost including bill of material.
- Contribute hitting company's service sales targets
Requirements:
- Associates Degree or 2 Years Technical Training at Technical Institute
- Proven maintenance hands-on experience on electro-mechanical equipment
- Ability to communicate and write technical reports
- Experience and ability to work in a fast-paced environment
- Fluency in English is key
Candidates not in line with the requirements will not be considered.
Please attach your updated CV in English to your application.
