What are the responsibilities and job description for the Patient Services Representative position at Cayuga ENT Head & Neck Surgery?
If you are seeking a career as a PSR in the medical field, and are dedicated to excellence and patient-centered care, Cayuga ENT, a private specialty healthcare group based in Ithaca, NY currently has an opening for a Patient Services Representative.
Sample of duties:
- Check in patients upon arrival
- Verify/update patient demographics
- Scan insurance cards
- Collect outstanding balances and co-pays
- Take messages and triage phone calls
- Schedule patient appointments
- Check out patients
- Records releases
- Monitor fax tank and scan records
Job Requirements
Knowledge, Skills and Requirements:
- Excellent customer service and problem solving ability
- Ability to think through potential solutions to issues
- Good time management and prioritization skills
- Good computer skills- Medent experience preferred but not required
Education and Training:
- High school diploma or equivalent
- Previous medical office experience preferred
- Previous EMR use/training helpful
Job Type: Full-time
Pay: $17.44 - $21.01 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Medical Specialty:
- Otolaryngology
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $17 - $21
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