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Health Information Specialist

Cayuga Health System
Ithaca, NY Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 2/11/2030

Health Information Specialist


Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. 



The Health Information Specialist in intended to compile, process and maintain medical records in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. To make available complete patient health information to authorized users in a timely, accurate & secure way by following appropriate HIPAA standards.


Roles and Responsibilities:

  • Responsible for accurately and efficiently filing pertinent patient information into the Electronic Medical Record (EMR) system accurately and efficiently.
  • Answering of inbound calls and emails.
  • Processes requests for patient information by classifying accordingly (i.e. Physician Office, Insurance Reviews, Lawyers, and Worker's Compensation). Ensures the minimum necessary of protected health information (PHI) is used only for purposes identified or as required by law and not further disclosed without patient authorization.
  • Ensures compliance with healthcare regulations and confidentiality laws, including HIPAA.
  • Performs other related duties as assigned or directed.

Required Skills and Experience:

  • High School Diploma or equivalent
  • Good computer skills/Good organizational and time management skills.
  • Strong attention to detail.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with healthcare professionals and patients.
  • Maintains highest level of confidentiality at all times with both patient and organizational information.

Preferred Skills and Experience:

  • Previous experience in a similar role

Physical Requirements:

  • Sedentary-100% computer work

Location and Travel Requirements:

  • Remote
  • 5% Travel can be expected in this role

Pay Range Disclosure:

  • $21.63 to $31.25 per hour

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.


We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.


If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.


I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me.


I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks.


I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment.

Salary : $22 - $31

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