Pathology Department Administrative Assistant

Pathology Department Administrative Assistant - Full-Time

Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. 

The Administrative Assistant is a vital member of our team and is responsible for providing superior customer service to all constituents of the laboratory. This person will act as the central point of contact and therefore plays a primary role in promoting a professional image and valued reputation. The administrative assistant to the pathology department assists the pathologists and administrative director by performing a variety of clerical and clinical functions to include the prompt and accurate clerical review of pathology cases, organization of outside testing and consults, and communication with physicians and other facilities. This individual may also participate in postmortem examinations. This role provides high level of support including but not limited to data collection and tracking, appointment scheduling, filing, purchase orders, event planning and coordinates requests during accreditation agency surveys.

Roles and Responsibilities:

• Pathologist Support
  • Prompt and accurate clerical review and prioritization of pathology cases.
  • Accurate entry of clinical information, intraoperative consultation and outside test results and gross only diagnoses.
  • Provide excellent customer service when communicating with patients, physicians and other facilities in regards to outside consultations, test results, procedure appointments, etc.
  • Request, coordinate and track outside consultations.
  • Transcribe letters and other correspondence as requested by the pathologist.
  • Prompt and accurate entry of markers for cancer registry patient follow-up.
  • Maintain records and reports in accordance with department document management policies.
  • Responsible for accurate registration, specimen identification, accessioning and requisitioning - maintaining specimen integrity throughout the process.
  • Maintain a compliant environment, including adherence to all lab and hospital procedures, New York State and Joint Commission regulations, HIPAA standards, infection control and safety guidelines.
  • Maintain professional and technical knowledge by participating in continuing education opportunities - acquire a minimum of 12 hours of continuing education per year.
  • Participate in postmortem examinations.
  • Other duties, as assigned by supervisor.

• Administrator Support
  • Maintains calendars. Schedules meetings as assigned promptly, without conflict, with proper notification to all involved. Appropriate time allowed for meeting and necessary materials assembled and set up. Takes meeting minutes and distributes to as appropriate.
  • Answers and handles phone calls and directs inquiries accurately and efficiently.
  • Disseminate important information such as upcoming events, meetings, or changes to lab personnel as assigned.
  • Orders office supplies and monitors inventory
  • Maintains accurate, complete, and detail-oriented records in accordance with accreditation standards.
  • Assists in maintaining databases, organizes and files records in a timely fashion
  • Plan department events as necessary; coordinate team celebrations, including Lab Week, birthdays, milestones, retirements, etc. Coordinates support during accreditation agency surveys.
  • Tidy up common spaces, including conference rooms, kitchens, and other collaborative spaces to be presented in a professional and welcoming manner for visitors and guests.
  • Organize, prioritize and present administrative documents that are submitted for administrative review
  • Assists in submitting, coordinating and tracking work orders and help desk tickets as needed
  • Deal with sensitive issues that require confidentiality and must be handled with tact and diplomacy
  • Other duties as assigned

Required Skills and Experience:

• High school diploma required, some college or science courses preferred.
• 1 year of prior experience as an Administrative Assistant preferred.
• Excellent written and verbal communication skills.
• Exceptional time management and ability to prioritize work.
• Possesses a strong attention to detail, and the ability to stay organized.
• Knowledge of Microsoft Office applications.
• Must exhibit the ability to multi-task, work with little supervision, and successfully problem solve.
• Ability to naturally project a positive, energetic, and professional image and manner at all times.
• Ability to work with diverse personalities within various levels of the organization.

Preferred Skills and Experience:

• Prior laboratory experience preferred; prior knowledge of medical procedures and terminology preferred.

Physical Requirements:

• Repetitive use of hands and sitting for long periods of time required.

Location and Travel Requirements:

• Onsite at 101 Dates Drive, Ithaca, NY 14850
• Shift: Full-Time Days
• 0-5% Travel can be expected in this role

Pay Range Disclosure:

• $20.75 to $24.00 per hour plus benefits

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.

I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me.

I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks.

I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment.

Salary : $21 - $24