Patient Safety Monitor

Virtual Safety Monitor- Nights

Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs.

The Virtual Safety Monitor provides continuous remote observation and verbal redirection to ensure patient safety. This role emphasizes maintaining patient dignity and privacy while promptly communicating with on-site staff about any immediate safety concerns. The position requires adherence to patient confidentiality and institutional policies.

Roles and Responsibilities:

• Operate the TeleSitter® system, maintaining continuous observation and verbal redirection for up to 16 patients simultaneously.
• Communicate behavioral changes to on-site staff promptly and clearly.
• Participate in shift reports, sharing and reviewing pertinent patient information.
• Collaborate with healthcare teams to identify and address patient safety concerns.
• Ensure patient privacy, dignity, and environmental safety at all times.

Required Skills and Experience:

• High school diploma, G.E.D, or equivalent experience with general knowledge of hospital operations.
• Completion of hospital orientation and training.
• Minimum 1 year of experience in patient care, hospital environments, or a related field.
• Proficiency in operating computer systems and multitasking.
• Effective communication skills, including the ability to use microphones, headsets, and webcams.

Preferred Skills and Experience:

• Prior experience in a clinical or healthcare setting.
• Familiarity with Microsoft Windows and basic computer applications.

Physical Requirements:

• Continuous visual monitoring of digital displays with the ability to remain alert for prolonged periods.
• Frequent verbal communication using audio devices.
• Light physical tasks, such as adjusting computer equipment (less than 10 pounds).
• Cognitive ability to multitask and prioritize simultaneous safety concerns effectively.
• Work is performed in a remote or office-based setting with minimal environmental exposure.

Location, Travel, and Shift Requirements:

• Onsite: Cayuga Medical Center- 101 Dates Drive, Ithaca, NY 14850
• Shift: 7pm - 7am and rotating weekends
• 0% Travel can be expected in this role

Pay Range Disclosure:

Standard Rate of $15.00 - $19.00 per hour

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff, and volunteers equitably and with dignity, ensuring the highest levels of safety, care, and respect. We strive to recognize and overcome biases and policies that contribute to disparities in healthcare access and equitable care outcomes for all.

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview, or otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.