Practice Manager-Cayuga Cancer Center (CHOA)

Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. 

The Practice Manager is responsible for overseeing the daily operations and patient care of multidisciplinary hematology/oncology management services at six locations. Works collaboratively with physicians, nurses and other staff members to ensure high quality, low cost and safe delivery of services to patients. Analyzes clinic and procedural operation and participates in continual performance improvement. Demonstrates and promotes the system's philosophy of excellent patient experience. Oversees the clinical and administrative aspects of the services, including practice profitability.

Roles and Responsibilities:

• Manages practice operation; creates standard work processes, research process improvements/efficiencies, recommendations and implements changes.
• Provides leadership and direction for the staff at all locations and ensures compliance with health system policies and procedures and payer guidelines.
• Works with System Director to develop cost effective staffing models, services and office operations. (cost, delivery, quality)
• Coordinates the scheduling, admission, discharges, and follow-up of patients in the clinics.
• Manage budgets, inventories, equipment, and supplies of the clinics and ensure optimal utilization of resources.
• Reviews daily, weekly monthly financial data and develops meaningful tools to assist in the understanding of the service's financial performance across the system.
• Participate in the recruitment, training, mentoring, evaluation, and retention of clinic staff.
• Monitor and evaluate the performance and outcomes of the clinic services system-wide and implement improvement plans as needed.

Required Skills and Experience:

• Bachelor's degree in business or healthcare administration or Associates Degree in Business or healthcare administration with 5 years of relevant work experience.
• Prior leadership experience in a medical office setting or outpatient hospital services.
• Ability to lead and motivate diverse teams of professionals and support staff
• Excellent communication, interpersonal, organizational, and problem-solving skills.
• Proficient in computer skills and electronic health records.
• Solid understanding of financial management and accounting principles.

Preferred Skills and Experience:

• Prior experience directly supervising clinical staff preferred.
• Proficiency in using electronic health record (EHR) systems and Microsoft Office

Physical Requirements:

• Sitting: Up to 50%
• Standing: Up to 40%
• Reaching: Up to 10%
• Bending: Up to 10%
• Lifting: Must be able to lift 40 lbs
• Potential exposure to communicable diseases through patient interaction.

Location and Travel Requirements:

• Onsite
• Travel can be expected in this role between sites

Compensation Disclosure:

• $93,641 to $130,000 per year

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.

Salary : $93,641 - $130,000