What are the responsibilities and job description for the Cloud Infrastructure Operations Director position at Cayuse Shared Services?
About the Role
Cayuse Technologies, LLC is a leading technology and government solutions provider, certified by the Small Business Administration (SBA) as a Tribal 8(a) company. Founded in 2006, we have delivered innovative solutions and demonstrated delivery excellence across various information technology and government client missions, focusing on minimizing risk through quality outcomes.
The Network Operations Section Lead SME oversees network hardware capabilities to provide services to users. As the focal point for computing services at the ANGRC, all duties are performed in accordance with Cayuse's Core Values.
Key Responsibilities:
- Infrastructure Planning and Management
- Plan, execute, administer, operate, and maintain virtual servers, desktops, optical networks, traditional switch and CAT 5/6 systems. Transition current infrastructure to a one-base network infrastructure or service cloud model.
- System Analysis and Design
- Apply system analysis techniques and procedures to the ANGRC's IT systems/networks.
- Process Development
- Design and develop processes for continued support of the ANGRC's IT infrastructure.
- Leadership and Supervision
- Perform other assigned duties.
Requirements:
To be successful in this role, you will need:
- A Bachelor's degree or five or more years of project management experience.
- Seven years of experience in IT data center operations.
- Three years of supervisory experience.
- An IAT level 3 certification or higher.
- Possess one or more certifications: CISSP, CCNP, MCSE: Cloud Platform and Infrastructure.
- A Top Secret/SCI Security Clearance or ability to obtain.
- To pass a background check; additional checks may be required.
Essential Skills:
- Excellent verbal and written communication skills.
- Interpersonal, negotiation, and conflict resolution skills.
- Organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Prioritize tasks, delegate when necessary.
- Act professionally and confidentially.
- Manage multiple priorities and tasks concurrently.
- Proficient in Microsoft Office Suite.
This role reports to the Program Manager.
Working Conditions:
- A professional office environment.
- Physically and mentally able to perform duties for extended periods.
- Use computer and office tools efficiently.
- Establish a productive workspace.
- Varying work schedules and/or extended hours may be required.
- Business or professional development travel may be necessary.
