What are the responsibilities and job description for the Front Desk Receptionist position at CB Bookkeeping and Tax services?
Company Description
CB Bookkeeping and Tax Services offers a comprehensive range of services to both individual and business clients. Our firm's size enables us to provide personalized, high-quality service that is unparalleled in the industry.
Role Description
This is a full-time, on-site position for a Front Desk Receptionist in West Hills, CA. The Front Desk Receptionist will be responsible for maintaining phone etiquette, performing receptionist duties, utilizing clerical skills, and delivering effective communication and customer service on a daily basis. Additionally, there is an expectation for the receptionist to be bilingual in Spanish, which is essential for serving our diverse clientele. This role also offers room for growth by learning other skills, such as bookkeeping and payroll, with access to relevant materials and learning courses.
Qualifications
- Proficient in phone etiquette and receptionist duties
- Strong clerical skills and communication
- Exceptional customer service skills
- Excellent organizational and multitasking abilities
- Proficient in Microsoft Office applications
- Previous experience in a similar role is advantageous
- High school diploma or equivalent
- Bilingual in Spanish is required
- Willingness to learn additional skills related to bookkeeping and payroll