What are the responsibilities and job description for the Customer Service Associate position at CB&S Bank?
About the Role
In this critical customer-facing position, you will serve as the primary point of contact for customers seeking assistance with their banking needs. Your duties will include accurately and efficiently processing routine transactions, promoting and advising on bank products and services, and referring customers to the most suitable solutions.
Responsibilities may also include opening new accounts, explaining available financial institution products and services, gathering customer information to process new and existing accounts, receiving deposits, ensuring all accounts are properly processed, establishing retirement accounts, making arrangements for direct deposits, and more.
To excel in this role, you will need excellent communication skills, a friendly and professional demeanor, and the ability to interact with customers in a way that builds trust and satisfaction.
A high school diploma or equivalent and at least one year of teller experience or relevant work experience are necessary qualifications for this position.
In this critical customer-facing position, you will serve as the primary point of contact for customers seeking assistance with their banking needs. Your duties will include accurately and efficiently processing routine transactions, promoting and advising on bank products and services, and referring customers to the most suitable solutions.
Responsibilities may also include opening new accounts, explaining available financial institution products and services, gathering customer information to process new and existing accounts, receiving deposits, ensuring all accounts are properly processed, establishing retirement accounts, making arrangements for direct deposits, and more.
To excel in this role, you will need excellent communication skills, a friendly and professional demeanor, and the ability to interact with customers in a way that builds trust and satisfaction.
A high school diploma or equivalent and at least one year of teller experience or relevant work experience are necessary qualifications for this position.
