Loan System Administrator

GENERAL FUNCTION

Responsible for the maintaining of the loan systems which includes but not limited to CreditQuest, DecisionPro, LaserPro. Will provide technical guidance for the development and troubleshooting of the loan systems. Identify system data, hardware or software components required to meet user needs. Responsible for programming, data analysis and technical support for the loan systems. Reviews loan compliance and documentation within the system to verify meets required regulations, policies and procedures.

MAJOR DUTIES AND RESPONSIBILITIES

• Demonstrates an aptitude for banking and must exhibit proficiency in all areas of loan documentation, loan processing, loan booking, and loan imaging. Has an inherent duty and responsibility to follow all policies and procedures regarding loans.
• Assists the loan area with technical issues with the loan systems.

• Resolves customer questions or problems with the loan system
• Perform clerical duties necessary for the efficient operation of the loan area.
• Identify systemdata, hardware or software components required to meet user needs in the loan area
• Must keep informed and up-to-date on all company policies and procedures and be able to answer related internal and external questions within authority.

• Provide technology enhanced efficiencies within the loan area which includes credit department, loan underwriting, loan closings, loan booking, loan documentation, loan imaging, and the loan vault.
• Must be able to write loan reports using data from the core system
• Requires the ability to interact effectively with all levels of bank personnel.

• Attains specific goals related to production, quality documentation as described by supervisor.

ADDITIONAL RESPONSIBILITIES

• Prepares daily, monthly and quarterly reports and statements as instructed by Supervisor.
• Must communicate with auditors from state, federal, and independent agencies at times.
• Knowledgeable of all bank products and services.
• Ability to cross-sell to existing and prospective customers.
• Performs all other duties assigned by supervisor.

JOB QUALIFICATIONS

• Bachelor's Degree in Computer Information Systems or equivalent
• Proven knowledge of loan policies and procedures.

• Intimate knowledge of Real Estate Settlement and Procedures Act, Truth in Lending, Home Mortgage Disclosure Act, FNMA guidelines, and other compliance requirements.

• Excellent organizational skills and communication skills, both verbal and written.
• Strong problem-solving capabilities
• Ability to multitask
• Demonstrated ability to interact with customers and employees, and listen effectively.
• Demonstrated ability to adapt to and use other PC based software packages.
• Ability to sit for extended periods of time
• Ability to transmit information in written form.
• Ability to work in small areas.

STANDARDS OF PERFORMANCE:

• Performs all areas of responsibilities so they are completed in a timely, accurate, and thorough manner.
• Acceptable attendance and reporting to work in a timely manner.
• Maintains positive work-environment with co-workers, vendors, and customers. Requires ability to work well with others.
• Must be alert in all job functions.
• Conducts customer relations in a manner that will enhance the overall marketing effort of the bank.
• Must be courteous and respectful of all customers and employees. We will treat co-workers, peers, and vendors with the same degree of respect and consideration we give our customers and expect for ourselves.
• All employees are expected to conduct themselves in a professional matter, which is conductive to the effective operation of the Bank.
• Must follow all company policies and procedures and have the ability to implement said policies and procedures through out branch personnel.
• Ability to maintain matters of a highly confidential nature.
• Honesty must be an essential ingredient in all matters.
• Attempts to return all phone calls the same day as they are received.