What are the responsibilities and job description for the Universal Banker position at CB&S Bank?
GENERAL FUNCTION
Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, and processing loan payments. Promote and advise on the bank's products and services.
MAJOR DUTIES AND RESPONSIBILITIES
- Provide quality customer service through courteous and accurate handling of transactions.
- Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks.
- Identify customers, validate and cash checks, accept cash and checks for deposit, and check accuracy of deposit slips.
- Accurately balance assigned cash drawer.
- Ensure compliance with all internal controls and policies and procedures
- Answer inquiries regarding checking and savings accounts and other bank related products; attempt to resolve issues and problems with customer's accounts
- Develops knowledge of bank products through independent study of Product Knowledge Manual and general banking knowledge through Professional Development or CFT courses.
- Completes all required monthly and quarterly training.
- Accurately process and / or report the following as outlined in established branch procedures :
Garnishments, tax levies, subpoenas, etc.
JOB QUALIFICATIONS
STANDARDS OF PERFORMANCE
