What are the responsibilities and job description for the Enterprise Network Architect, Pre-Sales position at cb20?
cb20 is the Capital Region’s solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the world’s leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30 years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business.
Position requires applicant to be on-site/hybrid in our office located in Saratoga Springs, NY
Summary
Reporting directly to the VP of Managed Services, the Sales Engineers provides three primary functions:
- To assist Sales Executives in helping customers determine the best technology solutions to meet their desired business outcomes and architecting associated solutions;
- Assist with enterprise networking project oversight related to architected solutions and pre-sales activity
- To provide technical guidance to the VP of Strategic Partners around company technology strategy with our OEM and business partners.
Duties and Responsibilities
- Serve as a technology adviser to both prospective customers and representatives of currently assigned client accounts. Display a strong commitment to developing and maintaining long-term customer relationships.
- Ability to understand customer requirements, determine the best solutions and effectively communicate the value proposition of those solutions are critical skills.
- Ability to develop high level architectural designs for customers, and oversee the technical implementation of created designs.
- Must be a subject matter expert with specialized technology experience in network solutions, including but not limited to campus route/switch, data center and core networking, edge networking such as firewalling, SD-WAN, BGP, WLAN design. Must work within a defined sales territory, respond to customer requests for proposals, develop designs and bills of materials for cost-effective solutions, and provide shoulder-to-shoulder knowledge transfer or training to implementation teams bringing the technology solutions online.
- Must be well-versed in the selling company's portfolio of products and services and keep up with new technologies entering the market, including ongoing certification achievement as assigned by the company.
- Organized and display excellent time management skills.
- Effective communicator from both verbal and written standpoints, as well as through active listening.
- The Sales Engineer will have working relationships with all levels of our customers, from technicians to senior management. Strong presentation skills are a must. Must be able to adjust presentation materials as needed to provide the type and depth of information required for each recipient.
Qualifications Requirements/Job Specifications
Education: BA in computer science, network engineering or information security. CCIE or alternate-manufacture equivalent certification obtainment. 20 years experience in the field of IT, with at least 5 years demonstrated experience working with multiple enterprise level organizations in a Network Architect capacity.
Standards: Ability to follow standards as outlined in the cb20 Company Manual.
Skills: Superior organizational skills and a high attention to detail, excellent communication skills, strongly proficient in MS Office Suite
Working time: 40 hours/week. All other times as defined by the demands of the department.
Travel: 25%-50% local travel with occasional long-distance travel as required by opportunities.
Lifting: Typically, no lifting in excess of 25 lbs.
