What are the responsibilities and job description for the Scheduler position at CBC Education, Inc.?
Join Our Team! Agency Scheduler Position Open at CBC Education, Inc.
Are you highly organized, detail-oriented, and ready to make an impact? CBC Education, Inc. is excited to announce a full-time opportunity for an Agency Scheduler !
In this pivotal role, the AS will take charge of coordinating and maintaining the schedules for all our clients and staff.
You'll be at the heart of our operations, ensuring everything runs smoothly and efficiently while supporting the incredible work we do together.
If you're looking for a chance to grow in a fast-paced, collaborative environment, we'd love to hear from you!
BENEFITS :
- Competitive salary
- 26 days paid time off (paid sick leave, Paid vacation time, Paid holidays, Well Being Time)
- Medical and dental insurance
- Eligible for Profit Sharing Plan
- Opportunities for the professional growth
- Annual performance reviews
RESPONSIBILITIES :
- Schedule staff hours in compliance with company policies.
- Arrange appointments for client sessions, meetings, training, and events.
- Input appointments and schedules into scheduling software.
- Monitor client and staff schedules daily to ensure efficiency.
- Maximize client hours to meet authorized service requirements.
- Assign and schedule newly hired staff members.
- Communicate with families to determine service availability.
- Maintain accurate and up-to-date records for staff and client availability.
- Handle schedule change requests with professionalism.
- Document all ongoing call and email logs.
QUALIFICATIONS :
- Experience in staffing and scheduling preferred
- Background office-related position
- Excellent verbal and communication skills
- Ability to manage high call volumes effectively
- Exceptional client services skills
- Strong problem-solving skills
- Ability to thrive in a fast-paced office environment
- Strong time management and organizational skills including attention to detail
- Proficiency in Microsoft Word and Excel
- A Positive, friendly attitude
- Team oriented mindset
- Ability to work with multiple departments
- Bilingual in Spanish required
- Qualified candidates must also successfully pass a background check
This job description outlines the primary duties and responsibilities but is not an exhaustive list. Responsibilities and tasks may change at any time with or without notice..
Equal Employment Opportunity : CBC Education is committed to providing equal employment opportunities to all individuals, regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law..
Last updated : 2024-11-22