Senior Product Manager, AI Insights

Why you’re here:

At CB Insights, our mission is to create insight for all. 

To do that, we’re building a superhuman AI analyst for market intelligence.

We provide the world’s leading enterprises and most ambitious investors with instant insights to bet on the right markets, stay ahead of competitors, and source the right companies.  

We’ve aggregated over one trillion data points and counting to build the world’s business graph featuring 10 million companies. We use AI to generate profiles and reports based on our proprietary dataset. And we deliver those insights through a web app, a browser app, a browser extension, API platform, and native integrations with Salesforce and Microsoft Copilot.

Together with engineering and design, our product team focuses relentlessly on solving customer problems. We set a furious pace, launching new capabilities every month. And we embrace AI creatively to execute and automate our work.

We’re building something amazing. Come join us.

What you’ll do

You will lead a product development team focused on building AI-generated deliverables for customers. This team will help our customers go faster than ever by anticipating and creating the very slides, visualizations, reports, and other artifacts they use today when engaging C-suite executives in high stakes decisions.

To do this, you will:

• Solve problems for customers, using qualitative (interviews, user testing) and quantitative (usage analysis, experimentation) means to discover pain, define problems, and validate solutions
• Shape new initiatives by working backwards from the customer experience to write compelling mock press releases and FAQs. Articulate, defend, and develop your point of view with C-level stakeholders
• Drive new initiatives with extreme focus, top speed, and rigorous quality  
• Serve as product owner for a top-notch development team. Organize the backlog, crush blockers, minimize distractions.
• Collaborate tightly with your designer and engineering lead as a trio to lead your team 
• Prioritize your team’s roadmap based on customer value and commercial impact, with 60 days of defined work and 6 months of visibility into the future
• Get your hands dirty on everything from QA to data labeling to prompt engineering. No job is too small.
• Frame positioning and propose pricing & packaging. Work with marketing and enablement to equip GTM. Present internally and with customers.
• Define, report on, and deliver improvements in user retention and engagement 

What to demonstrate

• You solve customer problems. You’re endlessly curious about their needs, desires, fears, and work, and reveal real problems through incisive interviewing and analysis.
• You have deep empathy for users and insist on excellence in every detail of their experience, including how the product makes them feel and how copy can reduce cognitive load.
• You’ve shipped new products or features end-to-end that customers love–and you can prove it with data.
• You live and breathe AI. You use it in your everyday life and work in creative ways. You explore technological possibilities and how it works.
• You grow. You’ve been promoted through PM in enterprise SaaS or data environments.
• You’re impatient and relentless. 
• You write and think clearly. 
• You display executive presence with senior leaders and clients. You focus on what matters, answer questions directly, and speak to facts over selling. 
• You’re compelling with large audiences. You tell stories using data and customer anecdotes. 
• You bring energy and clarity. Other people want to work with you. You help others.

What we're all about 

We're on a mission to advance the technology economy -- one driven by innovation, markets, and entrepreneurship. We believe a thriving technology economy powers a thriving society. By synthesizing, analyzing and visualizing millions of data points, we deliver a 360° view of the technology economy – powering the insights that buyers, sellers, investors, and advisors need. 

As a CBIer, you can expect to leverage generative AI to drive creativity, efficiency, and  strategic decision-making. Our culture is infused with the spirit of exploration and experimentation – and AI is a catalyst for new ideas and breakthrough solutions.

CB Insights Leadership Principles

At CB Insights, everyone is expected to be a leader. These leadership principles are like an operating system for our culture. Use the principles as a practical guide to making decisions.
We are what we repeatedly do. By living the principles outlined below, we will build an outstanding company and do insanely great work. 

1. Solve customer problems. It’s our highest calling. Designing a product? Start from the customer problem it solves. Updating our sales process? Flip it around, and simplify the customer buying process. 
2. Think BIG! Start small. Great changes start with a first step. Find it. Take it. Build a system around what works. This is the secret to bringing a vision to life.
3. Go and see with your own eyes. Meet the customer, use the product, talk to the field. Great systems aren’t built from afar.
4. Priorities: Choose one. Leaders give the gift of clarity. They find the most important thing and do it. Max power. Top speed.
5. Danger zones: 
   • Bureaucracy. May the best ideas and execution win.
   • Complexity. Leaders use frameworks and systems to simplify. 
   • No commitment. Leaders don’t compromise just to get along. Debate. Disagree. But once a decision is made, commit.
   • Leaving what’s important unsaid or undone. No “circling back.”
6. Data informs. Insight transforms.  Pull the thread. Ask why. Leaders are curious. They use what they learn to create clarity.
7. Insist on excellence. Leaders set high standards and overcome obstacles. They do the kind of work they’re excited to share with the world.
8. Live off the land. Leaders creatively use resources already available to them – especially AI – to execute and automate their work. 
9. Good judgment. Leaders have it. Where it comes from: insight, listening, first-hand experience. How to apply it: carefully on big, hard to reverse decisions. Swiftly on limited, easy to reverse ones.
10. Help others. Leaders know we’re building this together.

You’ll want to work here if

• You are excited about how AI is transforming tech 
• You are hungry for feedback and the chance to grow 
• Your instinct is to work smarter not harder 
• You love developing as a SME with a POV
• You are motivated by challenges and big ideas 
• You believe in radical personal accountability 

You don’t want to work here if: 

• You are a tech pessimist 
• Radical Candor is not your style 
• You like to build big processes 
• You stay @ the 30,000 foot view instead of digging into the details 
• You prefer to operate in your comfort zone 
• You expect to be judged by outputs instead of outcomes 

What we offer: 

• Award-winning culture: recognized by Inc., Glassdoor, and Built-in for leadership, career opportunity, and engagement 
• Industry Insight: over 500k people follow our tech newsletter: sign up here
• Holistic compensation: cash, rich healthcare insurance benefits including PPO, HSA, and FSA options, Gympass, multiple  mental health resources, pet insurance, 401k match, annual education stipend, and generous paid time off.  

About our pay practices

We believe in recognizing and rewarding excellence. Our commitment to fairness means that compensation decisions consider factors like qualification, location, internal equity, and market data.

Our compensation philosophy goes beyond base salary. To align with your dedication and success, we offer total compensation as innovative as the work we do - this includes variable cash potential, 401k matching, flexible healthcare options plus mental health and gym resources, professional development and education stipends, great PTO, and more.

Equal Opportunity Employer: At CB Insights we know that innovation comes from collaboration, belonging, and diverse perspectives. We’re proud to be an equal opportunity employer - all applicants are considered for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.