Order Fulfillment Coordinator

Job Description

Position Summary: 

The Order Fulfillment Coordinator is a key member of the Supply Chain department within the Constellation Beer Division, responsible for the alignment and execution of order fulfillment window for their identified region and distributors. The primary role of this individual is to own the daily and weekly creation of outbound deliveries and ensure these deliveries are equitably spread, prioritized and aligned with the S&OE billings plan. They will accomplish this through driving adherence to identified KPI/metric performance, exception management, analytics and collaborating cross-functionally to proactively identify risks and opportunities to deliver industry leading service.

Key Responsibilities:

• Conduct weekly alignment meetings with the transportation and warehouse team to align the delivery program for the upcoming week, proactively identifying and communicating any risks to meeting the plan to distributor management.

• Review lane level performance vs. plan – identifying opportunities to improve consistency and performance in execution.

• Closely monitor past due Order Backlogs (OBDs) and ensure timely communication with the transportation and warehouse teams to address and resolve any issues.

• Prioritize key packages, including New Product Introductions (NPI), and manage calculated Days of Inventory Held (DOH) risk.

• Take ownership of their identified area of responsibility by acting with a high sense of urgency on escalations & requests.

• Support metric-driven processes, review performance results, and collaborate with peers and team members to enhance key performance indicators (KPIs) such as service (OTIF), lane utilization cost, and past dues.

• Utilize data and insights to implement process enhancements, improving efficiency and effectiveness across the order fulfillment horizon (0-2 weeks).

• Work closely with internal and external teams to provide timely updates on order status.

• Establish strong relationships with cross-functional partners, including distributor management, sales, warehouse, and transportation, fostering collaboration and alignment.

Background & Expertise

• Degree in supply chain, operations or business-related field or equivalent working experience, 1-3 years in supply chain through proven experience in order fulfillment, logistics, or supply chain management.

• Prior experience working with ERP systems (preferably SAP), customer ordering solutions, PowerBI & TMS/WMS, a plus.

• Experience in CPG, preferably bev alc industry, preferred.  

• APICS certification or willingness to pursue, a plus.

• Proficiency in data analysis and reporting, with a focus on continuous improvement.

Individual Skills

• Requires strong written and oral communication skills with the ability to effectively communicate well across all levels of the organization.

• Strong collaborator with an ability to work cross-functionally with co-workers, related internal functions, externals partners, and on project teams.

• Demonstrates an ability to use data (PowerBI, Excel) to support individual performance in their functional area along with an ability to glean preliminary insights with minimal guidance.

• Understanding of the end-to-end supply chain and the implications of upstream/downstream activities on their role.

• Must be a detail-minded, analytical, deadline-oriented self-starter who can work under pressure and meet tight deadlines.

• Exhibits Integrity: Supporting teams in tough times, taking responsibility for issues under their purview and helping others without expecting something in return.

• Demonstrates Ability to be Adaptive: Enable flexibility and support that fits team members unique needs

Mindset & Behaviors:

• Commitment to development - driven to continue to grow and develop within supply chain & CBI.

• Willingness to learn and fail - to continue to grow.

• Passion to challenge the status quo and find out of box ideas

• Consumer obsessed - commitment to delivering a best-in-class customer experience

• Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust.

Physical Requirements/Work Environment

• Must be able to sit and/or stand for long periods of time and work on a computer for extended periods. Lifting may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Travel <15%

Location

Additional Locations

Job Type

Job Area

The salary range for this role is:

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.  At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Salary : $27 - $39