What are the responsibilities and job description for the Data Center Operations Director position at CBRE Group, Inc?
CBRE Global Workplace Solutions (GWS) collaborates with clients to leverage real estate as a key contributor to organizational productivity and performance. Our account management model forms the foundation of our client-centric approach to delivering integrated real estate solutions.
About the Role
As a CBRE Data Center Sr. Manager, you will oversee a team responsible for providing expert preventative maintenance and repair services to a large Data Center client.
Key Responsibilities
- Provide formal supervision to employees.
- Monitor the training and development of staff.
- Conduct performance evaluations and coaching.
- Oversee the recruiting and hiring of new employees.
Additional responsibilities include:
- Coordinating and managing the team's daily activities.
- Establishing work schedules, assigning tasks, and cross-training staff.
- Mentorship and coaching as needed.
- Serving as the primary point of contact for the client while working with key stakeholders to meet all MSA requirements.
You will be responsible for:
- Confirming completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.
- Resolving unforeseen circumstances that occur and informing the client or executive management when needed.
- Verifying facility infrastructure equipment installations are within the agreed SLA timeframe.
- Overseeing Information Technology equipment power installations, relocation, and decommission requests.
You will also:
- Check daily routine cleanup of the data halls and review findings.
- Present an overview to the client and manager as needed.
- Confirm all advanced deployments are installed to applicable internal, manufacturer, and industry standards.
- Prepare Method Statements and Risk Assessments and present to executive management.
Requirements
To be successful in this role, you will need:
- A Bachelor's Degree preferred with 5-8 years of relevant experience.
- In lieu of a degree, a combination of experience and education will be considered.
The ideal candidate will possess:
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention.
- Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
- Leadership skills to motivate the team to achieve broad operational targets with impacts on own job subject area, multiple job fields, and department.
