What are the responsibilities and job description for the Infrastructure Engineer position at CBTS?
Technology Engineer
Job Summary
Technology Engineer role will use their skills to maintain, troubleshoot and advance technology used in cloud and on-premises based environments including administration and integration with various third-party applications and services. Participates in projects both within IT and interfacing with other business units as well as with third party businesses. Partakes in IT process improvement to ensure improved stability, performance and security through documentation, automation, standardization, and other steps as identified by the team lead or management.
Core Duties
- Ensure observability for all of environments and applications including all in-house and cloud network, server, and platform operating systems and applications, including configurations, testing and maintenance
- Proactively observers and improves observability tools to identify potential issues while recommending and implementing solutions
- Engage with management regularly with reports on project status, activities, and achievements
- Maintain network, system designs, inventory and documentation.
- Participate in new technology identification, testing and deployment that align with company goals
- Create and maintain custom scripts for standardization and automation of environment
- Install and configure operating systems, software, and hardware components, and clearly document the design, maintenance, and support procedures for routine tasks to leverage IT support staff
- Enforce security policies, initiatives, and compliance reporting.
- Conduct high-level root-cause analysis for service interruption and establish preventive measures
- Maintain network and system monitoring tools.
- As part of the IT Operations team, the Technology Engineer contributes to projects and coordinate team members from internal and external groups to drive projects to successful completion
- Provide status updates and reporting on projects to team leads and / or management team
- Participates identifying process improvements within IT Ops and other teams
- Collaborates with Development, QA, Security and Service Delivery to identify, resolve and document issues and processes
- Contributes to improve security policies, initiatives, and compliance reporting
- Ensures performance and stability through the use of monitoring tools and alerting across all in-house and cloud network, server, and platform operating systems and applications, including configurations, testing and maintenance
- Identify potential issues, recommends, and implement possible solutions.
- Collaborates with teams to improve network, system designs, inventory, and documentation.
- Participation in rotating afterhours on call duties
Requirements
Preferred :
