What are the responsibilities and job description for the Network Engineer position at CBTS?
Position Summary
The IT Network Engineer is responsible for effective provisioning, installation/configuration, operation, and maintenance of Network/Server hardware, Software, and related Infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure group. This individual ensures that system hardware, operating systems, software systems, and related procedures a to organizational values.
Essential Duties and Tasks
- Provides Network/Server support services, including hardware/software installation, troubleshooting, and problem resolution with emphasis on networking and VMware
- Manage and monitor all installed computer systems, server, storage, network and telephony infrastructure on premise and cloud based
- Proactively maintain infrastructure to ensure security and availability for end users
- Administer servers, network equipment, software deployment, updates, and patches of network related server systems
- Investigate and recommend new technologies and products that would benefit the overall server/network infrastructure
- Provide 2nd and 3rd level end user technical support
- Work with vendors and other IT staff for project development and problem resolution
- Completes work requests and special projects, as assigned
- Performs related duties as required
Qualifications and Experience
- Bachelor’s Degree in Information Technologies, or equivalent combination of experience, relevant IT certifications and credentials
- Expert Level Experience with Networking (Aruba/Cisco switching, routing and wireless)
- Experience with modern Palo Alto and Fortinet systems (Prisma SD-WAN, FortiGate, FortiClientEMS)
- Aruba ClearPass Policy Manager (CPPM) Experience
- Azure Virtual Networking and Virtual WAN Experience
- Experience supporting a multi-site enterprise environment
- VMware ESXi 7 in a multi-site configuration
- Microsoft server operating systems 2008 R2 through 2022
- Active Directory/IIS/Microsoft SQL/Microsoft Exchange/SharePoint/Teams/Office 365
- Word, Excel, PowerPoint, Visio, SharePoint, and Outlook
- Must be able to travel (up to 30%.)
Key Competencies
- Ability to communicate effectively with all levels of the organization and cross culturally
- Proven problem-solving skills from problem assessment to solution selection; ability to identify alternatives and make contingency plans
- Must be capable of understanding project and business requirements; and how these requirements apply to complex enterprise systems and interfaces
- High degree of initiative and independent judgment; perform duties and makes decisions and recommendations under limited supervision, applying a broad knowledge of principles, practices and procedures
- Advanced organizational problem solving, consensus building and conflict resolution skills
- Proven leadership skills to lead the team and business through change
- Excellent time management, planning and organizational skills
- Ability to manage multiple projects and assignments simultaneously
- Strong troubleshooting skills to resolve complex technical issues
- Excellent verbal, written and presentation skills
- Self-starter with Positive Attitude
