Customer Service Representative

As a leading marketing and sales firm in the Wichita area, we understand that outstanding customer service is essential to our success. We are committed to providing excellent products and services that will add value to our customers' lives. As we continue to expand, we're seeking a passionate individual to join our team as a Customer Service Representative.

As a part of our Customer Service Representative team, you will be responsible for directly engaging with current and potential customers within an assigned territory, understanding their needs, and offering solutions tailored to their needs that are aimed at driving sales and enhancing their experience. If you are a passionate individual who enjoys working with people and thrives in a fast-paced environment, this position is for you!

Responsibilities of a Customer Service Representative:

• Directly interact with current and potential customers, providing them with personalized product and service recommendations and ensuring customer satisfaction
• Maintain up-to-date records of all customer interactions and sales transactions in order to accurately track customer retention and sales performance
• Attend meetings with the marketing and sales team and other Customer Service Representatives to develop and improve marketing and sales campaigns aimed at boosting sales performance
• Address all customer complaints or concerns with professionalism and provide solutions that meet their needs to their satisfaction
• Stay informed of all current promotions, products, and services to effectively assist customers and increase sales opportunities

Qualifications of a Customer Service Representative:

• 1-3 years of experience in customer service or sales is preferred, however it is not required
• Strong communication and interpersonal skills with the ability to interact with customers and other team members
• High attention to detail and excellent organizational skills
• Ability to reach goals both independently and as part of a team
• Flexibility to work evenings and weekends as needed

Why Choose Us?

• Competitive compensation package with performance-based incentives
• Comprehensive training tailored for your success
• Supportive team environment

Job Type: Full-time

Pay: $48,000.00 - $62,000.00 per year

Benefits:

• Employee discount

Shift:

• Day shift

Ability to Commute:

• Wichita, KS (Required)

Ability to Relocate:

• Wichita, KS: Relocate before starting work (Required)

Work Location: In person

Salary : $48,000 - $62,000