What are the responsibilities and job description for the Telephone Sales Associate - Starkville, MS position at Cc Clark Group?
Job Description
Tell Sell Associate Branch
Classification
Non-Exempt
Department
Sales
Reports to
Full Service Manager
Date Revised
May 2022
Summary/Objective
The Tell Sell Clerk in the branch locations is a clerical position that consists of answering phone and processing drink beverage orders. Other duties are assigned.
Essential Functions
Placing calls to existing Clark Beverage customers to obtain beverage orders
Outbound calls notifying customers of new products and obtaining customer orders
Receiving email orders from internal employees on customer behalf
Process orders in EOSTAR
Enter voided orders
Handle inbound calls regarding beverage orders, delivery or call schedules
Competencies
Problem Solving/Analysis
Customer Service
Results Driven
Flexibility
Strong Verbal/Written Communication
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Travel
No routine travel is expected for this position
Required Education and Experience
High school diploma
Preferred Education and Experience
2 or more years experience in an office setting
Additional Eligibility Qualifications
None required for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.