What are the responsibilities and job description for the Crew position at CC&J VENTURES LLC?
Most Cold Stone Creamery stores are owned and operated by independent franchisee operators. These franchisees, who want to be in business for themselves but not by themselves, are independent employers which means they exclusively: (i) recruit, hire, train, and manage their own employees, (ii) set their own employment policies and procedures, and (iii) handle all matters of employment at their store. Franchisor does not control employment matters and does not employ those working at franchised restaurants.
Duties and Responsibilities
Greet guests in a friendly way and make a great first impression of the store
Take and prepare orders according to brand standards (may vary by location)
Perform cashier duties and reconcile cash
Adhere to safety guidelines
Put away stock as assigned
Set-up and break-down service areas
Ensure 100% customer satisfaction
Maintain clean and sanitized work and public areas
Prep in advance in an organized and timely manner
Qualifications/Requirements
Team player with a high energy, a positive attitude, and great customer service skills
Must be able to be punctual and maintain an assigned work schedule
Must be able to follow and understand the importance of procedures
Regularly required to stand and walk and reach with hands and arms
Occasionally required to bend, stoop, kneel, or crouch
Must be able to perform cleaning duties (wiping tables and equipment, sweeping, and mopping)
Must be able to lift and/or move ? pounds
Must be at least 16 years old
