What are the responsibilities and job description for the Customer Service Representative position at CC Pool Builders & Service?
Responsibilities:
- Provide exceptional customer service to clients via phone, email and in person
- Assist customers with inquiries, order placement, and product information
- Perform data entry to update customer records and maintain accurate information
- Communicate effectively in English
- Analyze customer needs and recommend appropriate products or services
- Upsell additional products or services to enhance customer satisfaction and increase sales
Experience:
- Previous experience in customer service or a related field is preferred
- Strong communication skills in English, both written and verbal
- Proficiency in data entry and navigating computer systems
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent problem-solving skills and the ability to handle difficult customers with professionalism
- Strong math skills
We offer competitive compensation, a supportive work environment, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Types: Full-time, Seasonal
Pay: From $17.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Health insurance
- On-the-job training
Shift:
- Day shift
Work Location: In person
Salary : $17