Student Peer Advisor

STUDENTS ON THE ACADEMIC RISE (S.O.A.R.) PEER MENTOR 
HAROLD WASHINGTON COLLEGE
CITY COLLEGES OF CHICAGO

City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven colleges and five satellite sites, providing more than 70,000 students each year access to a quality, affordable education. Harold Washington College is a student-centered institution that empowers all members of its community through accessible and affordable academic advancement, career development and personal enrichment. We are actively seeking 10 CPS alumni to join the team as Students on the Academic Rise (S.O.A.R.) Peer Mentor to join our team. The ideal S.O.A.R Peer Mentor will be detail-orientated, a quick learner, have solid time management and leadership skills and be flexible. This position requires the ability to speak to new and returning students about the Harold Washington College experience, share your own personal experiences and help new students transition more comfortably and successfully into college.

Duties and Responsibilities:

1.       Under the direction of the program supervisor and Peer Coaches, the S.O.A.R. Peer Mentor Student will act as the CCC student representative to prospective students, current students, faculty, staff, and the public.

2.       Provides quality customer service to prospective, current, and continuing Chicago Public School (CPS) mentees through outreach, mentoring interaction, campus events, and other engagement opportunities.

3.       Answers questions that students may have about student life at one of the City Colleges of Chicago

4.       Provides information about the -admission, class registration, withdrawal, and other academic transactions.

5.       Provides information to prospective students and sometimes other students about student resources and extracurricular activities.

6.       Participates in on-campus College recruiting activities.

7.       Copies materials used for recruiting activities, admissions, registration, and orientation.

8.       Sets a positive/supportive introduction to the college for new and returning students.

9.       Attends training sessions as required.

10.    Adheres to the City Colleges of Chicago Customer Service Excellence Standards.

Minimum Qualifications:

·       Identify in one of the priority populations for this funding partnership initiative.

·       High School Diploma required from a Chicago Public Schools high school.

·       Knowledge of City Colleges of Chicago

·       Excellent oral communication skills.

·       Excellent customer service skills

·       Commits to satisfying internal and external customers.

·       Promotes a positive role model and favorable public image as City Colleges of Chicago representative.

·       Good people skills with a positive attitude and demonstrably self-motivated.

Eligibility Requirements:

·       Applicants must be 16 years or older, have work permit consent, and eligible to work in the United States

·       Applicants must be actively attending Harold Washington College and remain an enrolled, HW Home Campus student.

·       Applicants must be enrolled in a minimum of 6 semester hours pre-credit or credit classes.

·       Applicants must be pursuing an approved educational credential, degree, or certificate.

·       Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students)

·       Applicants must be in “good standing” – no City Colleges of Chicago academic restrictions.

·       Applicants must not be current Full or Part-time employees of the City Colleges of Chicago

·       All positions are “employment at-will.”

Equal Opportunity Employment:

The City Colleges of Chicago is an Equal Opportunity Employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, sex, age, national origin, unfavorable discharge from military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for.

Chicago residency is required for all full-time employees within 6 months of hire.
We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago.