Desk Monitor

Our Mission

CCH builds and manages quality, affordable housing in caring communities.

Vision

To transform communities by fostering human dignity, mutual respect, personal independence, and supportive environments

Our Values
Sustainability Maintaining our own organizational health and viability and maintaining sustainable communities for our residents

Integrity Striving for reliability and honesty in all that we do and say

Independence Empowering people to age in place with dignity

CCH Beliefs
We are more than a home for residents. We are more than a job for employees.

Job Summary

A Desk Monitor provides the first point of contact for an assigned Community. The Desk Monitor schedules appointments, gives information to callers and visitors, and performs clerical and administrative support to Community Manager and Assistant Community Manager.

Key Responsibilities

• Maintains positive rapport and communication with residents, co-workers, manager, Portfolio Manager, corporate staff, regulatory agencies, the Board of Directors (if contacted) and other community constituents.
• Greets scheduled visitors and escorts to appropriate area or person.
• Answers and screens manager's telephone calls and arranges conference calls.
• Maintain entry log.
• Contact appropriate authorities in case of emergency.
• Other duties as assigned

Reporting Organizational Relationships
This position will report directly to the Community Manager and has no supervisory responsibilities.

Compensation & Classification
CCH is committed to paying competitive wages. The salary range for this position is $16.00 - $21.16 / hourly in California and $15.53 - $20.55 outside of California. Based on CCHs compensation philosophy, new hires are typically brought in at the minimum of the salary range. CCH has a competitive benefits package with health, dental, vision, and life insurance, 8% of an employer contribution for retirement, and more. This is a full-time, non-exempt position. This position is based at a CCH Community.

How to Apply
Please submit a resume and cover letter. Your cover letter should express your interest in working at CCH and your qualifications. We encourage you to list your LinkedIn profile on your application

Physical Demands

Physical demands include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. These demands are representative of those that must be met to successfully perform the jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity
CCH is an equal opportunity employer. We strongly encourage applications from women, people of color, bilingual and bicultural individuals, and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition, including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. We encourage and will consider for employment qualified applicants with arrest and conviction records.

Applicants with Disabilities
Reasonable accommodation will be made so that qualified applicants who are disabled may participate in the application process. If you are seeking accommodation, please advise in writing at the time you apply.

Qualifications and Requirements

• High school diploma or general education degree (GED) preferred.
• One year of administrative or security experience is preferred.
• Proficiency with Microsoft Office 365 is preferred
• Ability to quickly learn the organizations systems is required.
• Ability to resolve problems, handle conflict and make effective decisions under pressure.
• CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH.