Fitness Club Manager

JOB SUMMARY:

Responsible for daily operations in the club and help drive daily memberships and personal training revenue through coaching and KPIs.

DUTIES/RESPONSIBILITIES:

· Drive membership, training, and merchandise sales.

· Drive sales by reviewing the daily sales process with club managers.

· Execute marketing campaigns as set forth by the Marketing Director, including community outreach and involvement.

· Post on club’s social media accounts to enhance engagement, community, and culture.

· Focus on member experience, including proper follow-up to members, and prospects.

· Actively review and ensure follow up on delinquencies occurs. Collect on delinquent member accounts as necessary.

· Qualify, inform, inspire, and convert prospects to club members.

· Clean and maintain the club and equipment.

· Perform weekly bank deposits, till counts, and inventory counts.

· Help prevent cancellations and cancel or freeze memberships as necessary.

· Auditing Personal Training and Client tracking.

· Review and approve time off requests and timecards on a weekly basis.

· Review and analyze club reports to improve strategies and identify trends.

· Responsible for growing and sustaining a Personal Training department which may include training sessions as needed.

· Attend regular weekly/ monthly meetings and training opportunities.

· Responsible for reviewing and maintaining KPIs for your club.

· Support the development of your team by leading meetings, setting goals, and completing performance evaluations.

· Partner with the Lead manager or Regional manager to ensure club success, whichever applies to your club.

REQUIRED SKILLS/ABILITIES:

· Proficient in MS Office with ability to learn new software.

· Excellent organizational and leadership skills.

· Outstanding communication and interpersonal abilities.

· Ability to prioritize and handle multiple tasks simultaneously.

· Proven ability to lead a team, self-starter.

EDUCATION AND EXPERIENCE:

· High school diploma or equivalent required.

· Personal Training Certification a plus.

· 1-3 years of Sales experience preferred.

· CPR, First Aid and AED certified preferred. Ability to obtain certifications is required.

WORK ENVIRONMENT:

· Work is a customer facing indoor gym setting with a low to moderate noise level.

TRAVEL REQUIREMENTS:

· Less than 10% on an annual basis.

PHYSICAL REQUIREMENTS:

· While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel.

· Must be able to lift 50 pounds.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Work Location: In person

Salary : $19 - $21