What are the responsibilities and job description for the Outside Sales position at CCJ & Associates, LLC?
Position Summary:
The Technical Advisor is an outside sales position responsible for meeting sales goals, obtaining new accounts and increasing sales with existing accounts. This position will be assigned to a geographic territory within the Swagelok Southeast Texas (SSET) service territory. The Technical Advisor is responsible for opportunity development, sales and post-sales support of Swagelok components, value-added services, and Assembly Solutions for all the industries that we support.
The Technical Advisor is an outside sales position responsible for meeting sales goals, obtaining new accounts and increasing sales with existing accounts. This position will be assigned to a geographic territory within the Swagelok Southeast Texas (SSET) service territory. The Technical Advisor is responsible for opportunity development, sales and post-sales support of Swagelok components, value-added services, and Assembly Solutions for all the industries that we support.
Expectations:
- 3 critical success factors are:
- Maintain and penetrate existing accounts measured by sales growth.
- Increase sales of new products, services, and assembly solutions with existing and new accounts.
- Increase base through account and hunting for new accounts.
- The number one priority is to grow sales within assigned territories while maintaining the highest standards of professional conduct with our customers and your fellow company associates.
- Maintain opportunities and related activities using Salesforce sales pipeline.
- Build trust and rapport with the varying levels of customers in assigned Top 20 accounts within 6 months.
- Develop a sales strategy that will allow you to meet additional decision makers from the shop floor/boiler room to the board room.
- Penetrate existing accounts by selling a broader range of Swagelok products and services.
- Develop a sales strategy to gain market share with targeted competitive accounts.
- Assist with New Construction by specifying Swagelok products with accounts tied to new construction projects and assist our EPC/Owner Company sales team.
- Service existing account base, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets, providing customers with knowledge and training on using our products.
- Present sales presentations based on customer needs and provides innovative solutions for reducing overall costs within customer's organization.
- Meet or exceed stated quarterly goals.
- Keep management informed by maintaining activity and opportunity results, maintaining the weekly schedule calendar, and forecasting territory annually forecasts. Understand, promote, and participate in Assembly Solutions sales efforts.
- Participate in and learning opportunities to foster professional and personal growth e.g., ISA or trade organizations.
- Develop and grows technical competency both in product knowledge and in customer applications through online training, educational workshops, reviewing professional publications, and establishing personal networks.
Offer input to market planning, key industry developments and product/service commercialization.
- Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Aid in development of and execution of sales and marketing plans in alignment with company objectives.
- Understand company strategy and effectively implement tactics to achieve key organizational objectives.
- Develop mutually beneficial relationships with top decision makers.
- Effective influence of others.
- Use business acumen to align organization’s objectives with our clients and with Swagelok.
- Foster open communication.
- Accept personal responsibility.
- Accountable for results.
- Maintain professional appearance.
Position Requirements:
Education:
Bachelor’s degree plus 3 years of related experience OR onsite plant experience preferred
Experience:
- Min 3 years of related sales experience
- Interacting, communicating, and negotiating with customers
- Knowledge of complex and applied engineering/application principles, highly desirable
- Knowledge of broad range of fluid system components and applications, highly desirable
- Project management experience
- Oil & Gas industrial sales experience, preferred
- Refinery, petrochemical, or OEM manufacturing experience
- Ability to manage multiple priorities
- Excellent verbal and written communication skills
- Excellent presentation & group facilitation skills
- Problem-solving & analytical ability
- Organizational skills
- Accuracy & attention to detail
- MS Office including Word, Excel, and PowerPoint
- Salesforce
Critical Competencies:
Customer Orientation - Results Focused - Self-Starter - Personal Responsibility - Adaptability/Resilience - Self Confidence – Influence – Optimism - Initiative
Scope of position:
Physical Requirements: Office, factory, and plant environments. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to stand, walk, and sit. Employee is required to carry sample cases and catalogs weighing less than 50 pounds. The noise level in the work environment is usually moderate.
# Direct Reports: 0
# Indirect Reports (co-ops, temporary associates): 0
Time Spent Traveling outside of service area: 10%
Estimated Budgetary Responsibilities: None