What are the responsibilities and job description for the Amenities Concierge position at CCMC?
Do you love creating an exceptional resident experience? Are you service-oriented and looking for a like-minded team?
As an Amenities Concierge, you are a valued member of our hospitality team and we’re looking for you!
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
The Amenities Concierge is an ambassador of first impressions and responsible for assisting homeowners and guests so they can enjoy the amenities facilities and all they have to offer. This role is fundamental in maintaining our lively community and ensuring a safe, enjoyable environment for all.
What You’ll Accomplish
The physical requirements can vary, but generally, they may include:
What We Offer
As an Amenities Concierge, you are a valued member of our hospitality team and we’re looking for you!
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
The Amenities Concierge is an ambassador of first impressions and responsible for assisting homeowners and guests so they can enjoy the amenities facilities and all they have to offer. This role is fundamental in maintaining our lively community and ensuring a safe, enjoyable environment for all.
What You’ll Accomplish
- Offering concierge services
- Extending the highest level of service to residents and guests
- Assisting with facility admittance
- Tactfully enforcing rules and regulations
- Sharing community information including parking regulations and services offered
- Prioritizing tasks according to importance in a fast-paced environment
- Customer service and hospitality experience
- Professional communication, appearance, and behavior
- Comfortable working outdoors in various weather conditions
- Ability to work calmly and effectively under pressure
- Flexibility to work after-hours, holidays, and weekends as scheduled
- Must pass a pre-employment drug screen and background check
The physical requirements can vary, but generally, they may include:
- Mobility: Ability to walk the grounds long distances in various weather conditions.
- Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
- Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
- Manual Dexterity: Skills in using technology, including computers and mobile devices.
What We Offer
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid vacation, holiday, and volunteer time
- Company-paid Short-term Disability
- Optional Long-term Disability
- Employee assistance program
- Optional Pet Insurance
- Training and educational assistance
- Perhaps most importantly, a service-oriented team who is dedicated to your success!
