What are the responsibilities and job description for the Assistant Community Manager position at CCMC?
Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?
We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
At CCMC, our Assistant Community Manager plays a crucial role in executing our companys purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.
What youll accomplish:
- Support the Community Manager in the daily business operations and upholding the community standards as required by the governing documents, the CCMC management contract, and applicable laws
- Conduct monthly inspections utilizing online programs to track, document and notify homeowners of compliance issues weekly, and ensure common area safety and cleanliness
- Supply information, assistance, materials, and education to new and existing homeowners regarding the benefits of Association living and the impact of the Deed Restrictions
- Provide oversight of projects as directed by the Community Manager, acting as liaison to service contractors and vendors
- Be the onsite point of contact for assessment collections and is responsible for monitoring payment arrangements
- Collaborate with collection attorneys and AR representatives as related to the collection of assessments
- Work directly with the Design Review Committee in the performance of the Design Review process
- Oversight of certain site staff and grounds services teams
- Daily interaction with community residents and committee volunteers
- Board and Committee meeting attendance
What were looking for:
- Effective leadership, organizational, and conflict resolution skills
- 2 or more years in an office environment, preferably in community management or similar experience
- 2-3 years of industry experience in a Community Manager or Assistant Community Manager role is preferred
- Ability to communicate effectively both orally and in writing. Must have excellent telephone etiquette, with a commitment to the highest customer service possible
- A multi-tasker who is highly organized, detail-oriented, and a self-starter
- Proficient computer skills in Windows environment
- Have a stable means of transportation, including a valid drivers license and vehicle insurance, standard mileage reimbursement is provided
- Ability work a full-time schedule with the capacity to occasionally work after hours and on weekends
- All prospective employees must pass a pre-employment drug screen, driving record and background check
- CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state drivers license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify People Operations immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
The physical requirements can vary, but generally, they may include:
- Mobility: Ability to walk the grounds long distances in various weather conditions.
- Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
- Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
- Manual Dexterity: Skills in using technology, including computers and mobile devices.
- Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.
What we offer:
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid vacation, holiday, and volunteer time
- Company-paid Short-term Disability
- Optional Long-term Disability
- Employee assistance program
- Training and educational assistance
- Optional Pet Insurance
- Perhaps most importantly, a service-focused team who is dedicated to your success!
