Communications Specialist

Do you love creating content and visuals that drive engagement across multiple communications channels? As a communications specialist, you will work to ensure that content aligns with best practices, trends and CCMC and individual community brand standards. As part of the resident experience team, you’ll play an important role in enhancing the overall resident experience within the communities we manage.

We’re CCMC, a community management company specializing in large-scale communities. Our vision of revolutionizing the industry by inspiring a resident-centric focus is brought to life by our core values of Integrity, Respect, Service, and Community.

This position will be based out of one of CCMC's market offices with a possibility of telecommuting, if a market office is not reasonably close (Scottsdale or Plano locations are preferred).

What you’ll accomplish:

• Serve in an interim capacity in CCMC communities during vacancies. Supporting these vacancies requires filling in on-site and remotely for open lifestyle, communications, and other vacancies as needed to ensure residents do not feel a lapse in services.
• Achieve and maintain effective communication.
• Identify and implement consistent best practices for community communications.
• Plan, create, edit, design, produce and distribute content for CCMC communities.
• Support the interaction between CCMC communities and the residents we serve.
• Serve as a subject matter expert for communications through social media channels, websites, email newsletters, printed newsletters, sensitive communication topics, etc.
• Create designs and videos that are aligned with CCMC’s and/or a community's overall strategy, key messages, goals, and branding initiatives.
• Ability to understand and use analytics to track content performance and report and communicate key learnings and recommendations.
• Assist with recruiting, onboarding and training communications team members.
  
  

What we’re looking for:

• Bachelor’s degree in marketing, journalism, communications, public relations, English, or a related field.
• A minimum of four years experience in marketing, journalism, communications, public relations, English, or a related field.
• Must be organized, detail-oriented and comfortable working in a fast-paced and collaborative team environment.
• Demonstrated ability to understand and communicate complex information in a clear, concise, and engaging manner.
• Knowledge of Associated Press Style and mastery of grammar, allowing for the production of content requiring little to no editing.
• Employee is required to speak effectively in public.
• Demonstrated sense of professionalism, with the ability to effectively communicate with all levels of the organization.
• Ability to manage multiple projects simultaneously and to operate under tight deadlines.
• Experience creating content for a variety of platforms.
• Video editing, email marking, website development and graphic skills (preferred)
• Familiarity with relevant software, including Constant Contact, Adobe Creative Cloud applications, Canva and website content management systems.
  
  

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify People Operations immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
  
  

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.

What we offer:

• Comprehensive benefits, including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee Assistance Program
• Optional pet insurance
• Training and educational assistance
• Perhaps most importantly, a service-focused team dedicated to your success!